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All reviewsacross the roadsunken showersplit levelbalcony overlooking the beachbusy roadsuperior roomremembered our nameslarge balconydeck chairsbreakfast buffetbeach frontgreat rooman upgradesun loungerswould highly recommend this hotelsailing clubstayed here for nights
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Reviewed 12 June 2018

From the moment we arrived at the hotel we were made to feel very welcome. All the staff were very polite and friendly and nothing was too much trouble fior them. I asked for a bottle of champagne in the room as it was our wedding anniversary and they delivered complimentary nibble and a big red bow on the bed. The buffet breakfast offered plenty of choice and the other meals we had there were excellent. I look forward to visiting there again in the future.

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank janmanley60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNT, General Manager at Novotel Nha Trang, responded to this reviewResponded 27 June 2018

Dear janmanley60,

Thank your for staying with us and sharing your recent experience at our hotel on our TA page.

What a fantastic working day for Novotel Hotel entire team when we received your great comment about us. What you had shared gave us a big encouragement for what we have and are doing day by day to meet our value guest's desire.

Thank you again for your comments. We hope to welcome you back in the nearest future for another wonderful journey.

Feel Welcome,

Remi Faubel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018

Stayed 6 nights at Novotel Nha Trang and absolutely loved it!!
Check in with Ann was easy, informative, and we were made to feel very welcome. Our room on the 18th level was totally amazing, breathtaking views and so very comfortable. Cleaning staff was great throughout our stay, and we were met with smiling faces every time we went into the lobby. Staff at the concierge desk were very knowledgable and helped organise 2 tours. Bar staff for evening cocktails were also very engaging and lovely to chat to each night. Manager Remi runs a great team and was keen to hear our feedback, I can’t wait to go back!
Accor membership benefits were great as well! Excellent

Stayed: June 2018, travelled with friends
Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNT, General Manager at Novotel Nha Trang, responded to this reviewResponded 12 June 2018

Dear Jennifer H,

Thank you for sharing your wonderfull review on our TA Page.

I was very pleased that you enjoyed your experience and that our team was able to offer you their usual hospitality. Thank you for your compliments about our great service, comfortable facilities, amazing location and our lovely staffs. I shall proudly share your kind words to our entire team, especially Ann, a great way to celebrate their passion in work.

I am looking forward to welcoming you back very soon for another exquisite journey with us.

Feel Welcome,

Remi Faubel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018 via mobile

I am a Japanese who is concerned about many things, such as cleanness, security, comfort, hotel service, stuff friendliness, or hotel charges, and I know both several worldwide hotels and 3 - 5 stars local hotels in Nha Trang and also other cities in Vietnam.

Honestly, I wouldn’t want to post my review even though I am a repeater here because Novotel Nha Trang is the BEST hotel not only in Nha Trang, but also in Vietnam.

Vietnam is an unique country where you are sometimes faced with difference; however, their concern is always the guests how we are able to comfortably stay in Vietnam, like home.

Additionally, they have nice Vietnamese coffee at a lounge, delicious food at a restaurant, and great spa service I love most. It is rare for me that I have no complain about a hotel.

If you have an opportunity to visit Vietnam, Nha Trang is the best city in Vietnam and I strongly recommend staying Novotel Nha Trang.

ベトナムでは、数々のホテルを宿泊する機会があるのですが、ここは、お手頃のプライスで、ものすごく心地良く滞在することが出来ます。

スタッフは、心から親切に接してくれますし、困った事や心配事があれば、即座に解決してくれます。スタッフ一同、いつもゲストが心地良く滞在できるよう、全てが完璧です。

ニャチャンは、ベトナムでいちばん素晴らしく、大好きです。もしベトナムに旅行する機会がございましたら、ノボテルニャチャンでの滞在をお勧めします。

Stayed: June 2018, travelled solo
Thank sumiko-h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNT, General Manager at Novotel Nha Trang, responded to this reviewResponded 12 June 2018

Dear sumiko-h,

Thank your for staying with us and sharing your recent experience at our hotel on TA page.

What a delight to read such kind words about our property and the service delivered by our dedicated team.

Please rest assured that I will share your feedback with the entire team, great way to celebrate their passion and dedication to offer memorable experiences to our amazing guests.

Looking forward to welcoming you again in the nearest future.

Feel Welcome,

Remi Faubel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018

Wonderful hotel with very helpful staff.

Arrived at the hotel very early off a night train from Ho Chi Minh City, I had been out all day sightseeing the day before in the heat and was very tired and sweaty. The staff made best efforts to check me in as early as possible and ended up checking in at 9am even though check in time was 2pm! They even gave me a much nicer room than what I had booked - a balcony room on the top floor with a beach view!

Rooms are lovely, my room had a balcony with a beach view, king size bed and sunken shower with great pressure.

Spa was amazing! Spent the entire almost the entire day in there when I arrived. Price very reasonable and the ladies in there were wonderful - treatments were amazing.

One of the best things about this place was they allowed me to use the facilities after I checked out, including the shower in the spa, allowing me to get cleaned up after a full day of sightseeing in the heat, before taking the sleeper bus to Hoi An.

They have a great security guy, who escorts people across the crazy street in front of the hotel to their private beach.

My only slight criticism of the Novotel is that the breakfast could be better, but it wouldn't stop me from staying again.

Room Tip: Ask for a high floor
  • Stayed: May 2018, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank Ph0enix1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNT, General Manager at Novotel Nha Trang, responded to this reviewResponded 12 June 2018

Dear Ph0enix1982,

Thank you for staying with us during your business trip and sharing your review on our TA page.

Delighted to know that you enjoyed our room with great view and great help provided by our service staffs. Your kind word has passed to all our staffs and it definitely is the most valuable motivation with them.

I was truly sorry to read that your breakfast experience did not reflect the high quality that we usually provide to our guests. I already shared your review with the team members involved. Thanks to constructive feedback such as yours; we will work on it in order to get more satisfaction from our guests.

I hope you will give us the opportunity to offer you memorable memories should you decide to visit us again in the future.

Feel welcome,

Remi Faubel
General Manager

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Reviewed 3 June 2018

The hotel located in the center of Nha Trang and very close to the beach. The hotel has an excellent design and clean. Breakfast is served with various foods ranging from Asian to Western. The staffs are very nice and friendly. Everything was perfect.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank queen12122015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNT, General Manager at Novotel Nha Trang, responded to this reviewResponded 12 June 2018

Dear queen12122015,

A very warm thank you for taking the time and share your wonderful experience with us.

At Novotel Nha Trang, our aim is to offer higher quality of services; also I am delighted to hear that we successfully accomplished our mission.

Thank you again for your comments. We hope to welcome you back in the nearest future for another wonderful journey.

Feel Welcome,

Remi Faubel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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