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“Fabulous - expensive - the best - central location”
5 of 5 bubbles Review of Park Hyatt Saigon

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Park Hyatt Saigon
Ranked #4 of 447 Hotels in Ho Chi Minh City
Certificate of Excellence
Canberra, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Fabulous - expensive - the best - central location”
5 of 5 bubbles Reviewed 29 March 2012

Fabulous, expensive and the best is the only way to describe this elegant hotel that oozes style, old world character and charm. Its an oasis in the middle of a hot, hectic city. After hours of walking the streets its great to come back to this haven and enjoy all of whats on offer Including the pool, spa, steam room, gym. The beds are extremely comfortable. Our advice is to spend up on accommodation and save on the little restaurants near by. We found a very good Indian Restaurant across the street, good and cheap. A taxi from the airport will cost you approximately 150,000 dong...about $6.00. Only use Mai Linh taxi's, or Vinasun metered taxi's to avoid being ripped off. This is a great choice, do not hesitate on booking in its worth every cent.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,234 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (353)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Singapore, Singapore
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 28 March 2012

What a brilliant hotel. I had to travel to Ho Chi Minh on work this week, unluckily on my birthday, which meant a solo birthday in a foreign city for me. The hotel noticed though. And ten minutes after checking into my room I am greeted by two lovely staff bringing me a birthday cake and singing Happy Birthday. Love it!

My room was wonderful, huge, and a huge bathroom. Fast internet. More amenities than I could ever use, and a great desk space which is important to me as a business traveler.

The hotel restaurant, Opera, on the ground floor has amazing Italian food, the sort of standard I see in high end restaurants of Singapore. The room service food was fantastic too, I ordered Pho Bo which was around US$12.

The only part of my journey that wasn't smooth had nothing to do with the Hyatt, it was the Visa on Arrival. This took around one hour to process, and I hadn't brought US cash so it cost me a little more to use SGD. It was definitely faster than the amount of time needed to get a visa in advance, but after you come off a flight you want to go straight through so I think I will organise in advance next time.

Taxi from the airport is only about 20 mins, and is very safe. Cost is around US$8. There is a lovely group of staff that help to translate to your driver where to go incase you have trouble communicating.

But, back to the Park Hyatt definitely stay here, it's in a great spot, the restaurants are great, the rooms are great, and the service is unbelievable!

Happy travels.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AussieBizTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sevenoaks, United Kingdom
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 26 March 2012

This retains Asian charm and impeccable service with feeling of the grace and space from a different era of hotel design. The food was of general high quality the rooms of reasonable size with every detail thought about. In Vietnam the top hotels, similarary to many other countries of Asia, include broadband but in the room rate but the same chains charge in the West as does Park Hyatt - one of life's little mysteries. Highly recommended as a retreat from the hustle and bustle of Ho Chi Minh City.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york city
Level Contributor
63 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 25 March 2012

After three nights at the Park Hyatt Saigon, I was very impressed. The property is luxurious without being glitzy and comfortable in an understated way.

The Pluses:

1. Service: Check-in, check-out was quick and efficient. By the time I got to my room my bags were already there. When I had question, the front desk was knowledgable and very courteous.

2. Room: The room was amply large with a king bed. The bathroom was perfect. The glassed in tub, shower arrangement worked well for my needs. Towels and toiletries were more than enough and there was a small box with sewing kit, extra tooth brush etc, etc, etc in the closet. The beds were firm, as is to be expected in almost any Asian hotel, but comfortable. I slept like a baby, which is not easy after just crossing 11 times zones.

3. Food: The breakfast buffet was excellent with a large selection of western and Vietnamese food. Fresh fruit and bread of all kinds were available. The dozens of platters were kept full by a large kitchen staff. One small quibble, it seems almost everyone is working on the buffet and ordering ala carte can be a little slow. However, wait staff is very efficient at keeping you supplied with coffee, many kinds of teas and juices.
I ate at Opera, the Italian restaurant, twice for lunch and the pastas were delicious and the servings large.
The front desk was very helpful in finding my family and I good nearby restaurants for dinner.

4. The Spa: It was wonderful. The staff was courteous, efficient and welcoming. The facilities were spotless, beautiful and well maintained. My foot massage was delightful.

5. The Pool: Approximately 4 1/2 feet deep from end to end, the very large swimming pool was perfect. The water was Goldilocks, not too warm, not too cold but just right for a long, leisurely swim. There were ample standing umbrellas and the deck chairs were hard wood with comfortable cloth covered cushions. The pool staff was solicitous without being obtrusive and towels were plentiful. Word of caution: the first step into the pool is only a few inches. The next couple are over 1 foot deep, a fact which is hidden by the distortion of the water. Watch yourself getting in.

In all a wonderful stay was had by me and those I was traveling with.

The minuses: I understand that rooms facing the street can be noisy. Ask in advance for a pool view. It is worth the few extra dollars.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank outsdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
77 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 24 March 2012

I spent 4 nights at the hotel on a business trip. It was a really wonderful stay. The hotel has found the right balance of modern and heritage. I especially liked the old-world windows in my room.
The food spread was good and delicious.
The service was very efficient.
The room very comfortable and well equipped.

Room Tip: Ask for a room facing the main square outside
See more room tips
  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BornTraveller72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Saigon

Property: Park Hyatt Saigon
Address: 2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
Phone Number:
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Ho Chi Minh City
#3 Spa Hotel in Ho Chi Minh City
#3 Family Hotel in Ho Chi Minh City
#3 Luxury Hotel in Ho Chi Minh City
#4 Romantic Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): €€€€
Hotel Class:5 star — Park Hyatt Saigon 5*
Number of rooms: 245
Official Description (provided by the hotel):
Park Hyatt Saigon enjoys a prime location on the city’s most famous square, overlooking Saigon Opera House, and within walking distance of the most popular cultural and historical attractions. The elegant, French colonial-style hotel houses 245 guestrooms and suites, redefining urban luxury with its sophisticated design, handcrafted details and modern-day comforts. World-class bars and restaurants include Opera, offering authentic Italian cuisine; Square One, serving both Vietnamese and Western dishes; Park Lounge, specialising in afternoon tea; and 2 Lam Son, one of the city’s top nightlife destinations. Residential-style meeting venues at Park Hyatt Saigon—the first of their kind, in the city—include the Pool House with a private barbecue area; and the Guest House featuring a show kitchen. For the ultimate in relaxation and rejuvenation, tranquil Xuan Spa offers wellness treatments inspired by traditional Vietnamese beauty rituals and ingredients, as well as a well-equipped fitness centre and elegant outdoor pool. The dedicated team at Park Hyatt Saigon provide warm, discreet and dignified service to those seeking relaxed, personalised luxury. ... more   less 
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Also Known As:
Park Hyatt Saigon Hotel Ho Chi Minh City
Hyatt Ho Chi Minh City
Ho Chi Minh City Hyatt

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