We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best nights sleep in 3 weeks touring Cambodia & Vietnam”

Hanoi Queen 2 Hotel
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Hanoi Queen 2 Hotel
Ranked #388 of 580 Hotels in Hanoi
Korea but British
1 review
“Best nights sleep in 3 weeks touring Cambodia & Vietnam”
Reviewed 7 March 2009

I am very surprised about the earlier reviews.

The staff were very very friendly. We (2 pax) arrived at 7 am., normally too early to book into a room. Were offered a free breakfast and then shown a twin room costing only USD 15.
The room was on the 5th floor, yes, there is no elevator but the room was very spacious with a/c., refrigerator, TV, DVD player, 2 arm chairs, a desk and chair, free Wi-Fi in the room, hair dryer, toothbrushes, shampoo and bathtub. The bed linen was spotless and warm, although the room was a little dark there was a window which overlooked the rooftops of the old city.
It was cold at night and the staff brought us an electric fire to heat the room. We heard no noise and had the best 2 nights sleep of our 3 week trip.
The hotel offered free tea, juice and coffee along with fruit 24/7 and the breakfast was a choice of 2 western style or 2 Vietnamese style meals.
The first day we tried the Vietnamese beef noodle soup, it was very tasty and was very filling. The second and third morning we had the western eggs and bacon with the largest baguettes I have ever seen, fresh from the oven.
We also booked a city tour at the reception, the price was the same as most travel agencies. We decided on the one with water-puppet show. In their prospect it stated "a better lunch". The lunch was good but was the same as other peoples. When we returned to the hotel we were asked about the trip. mentioning the meal, the receptionist, apologised and with a smile deducted USD2 per person from the bill.
On the whole, Vietnamese people do not smile as much as Cambodians or Thai people.
Here however we were greeted every morning and every time we returned to the hotel with a warm smile and greeting.
This was definitely the best hotel we stayed at also one of the cheapest.

  • Stayed March 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T0nyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

15 reviews from our community

Traveller rating
    0
    5
    1
    4
    5
See reviews for
Families
0
5
1
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Any
English first
Seattle, WA
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 December 2008

The hotel is located in a great location, within walking distance to all major attractions in Hanoi. The staff is super friendly and the hotel is mostly clean, but it's nothing special; it was the cheapest hotel that I stayed at on my southeast asia trip, and I would say that it was money well spent. The girl running the hotel arranged several day trips for me and they all turned out to be great. Their free breakfast is ok, just enough to get you to lunch, but since the hotel itself is really cheap, it's nothing fancy.

  • Liked — Location, Staff
  • Disliked — Rooms ending with 3 (203, 303 etc.) face the street and can be noisy
  • Stayed December 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Semisonic010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 14 November 2008

The location of the Queen II is very good, you are already in the Old Town and only a few minutes walk to the Lake.
BUT
There is no elevator so good luck if you stay at a higher floor.
Our room looked at first sight ok, but if you took a closer look at the linen and pillows, they didnt seem washed. They bathtub was as well dirty. We had a nice TV even you don't really need one if your visiting Hanoi. Our AC didn't work, there was only a small window but the only thing you could see were all the ACs from the other rooms and in the morning you smelled the food they prepared in the kitchen.

  • Stayed November 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ExpatDeluxe2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hanoi hotels

Suwon, South Korea
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 November 2008

My boyfriend and I stayed here for 3 nights in Oct/08 and had a perfectly 'average' experience. For the price, the rooms are adequate (size,cleanliness), the location is very convenient, and the staff were reasonably professional. I have no real complaints. FYI, the hotel has 5 floors, but no elevator. If you don't mind not having a window, ask for a back room in order to keep street noise to a minimum.

  • Liked — location
  • Disliked — no elevator
Stayed October 2008, travelled as a couple
Helpful?
Thank cralsies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 August 2008

We booked this hotel from Hanoi Airport. At first the staff seem young and friendly and helped us book a trip to Halong Bay and a night train to Danang for a few days later. On the day of our departure it turns out the "manager" had not booked our train tickets yet, thus our intended train was fully booked (even though he told us the station had called him to say the times had changed - LIE!) and not direct. He also charged us extortionate commission on the tickets and a further $10 to use a room to shower/change before taking the train...which we never used since we had to take an earlier train. DISHONEST STAFF! DISHONEST PRICES! As we left, a French family had been left waiting 2 hours because the staff said they did not have a record of their booking (which they had actually made months before). I hope they did not stay there.

  • Liked — Nothing.
  • Disliked — The staff's dishonesty.
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank stephoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
1.2 km away
Sofitel Legend Metropole Hanoi
0.7 km away
Hanoi La Siesta Diamond Hotel & Spa
0.4 km away
Hanoi La Siesta Hotel & Spa
Show Prices
Show Prices
Show Prices
3.2 km away
InterContinental Hanoi Westlake
0.3 km away
Hanoi Rendezvous Hotel
0.6 km away
Splendid Star Grand Hotel
Show Prices
Show Prices
Show Prices

Been to Hanoi Queen 2 Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Queen 2 Hotel

Property: Hanoi Queen 2 Hotel
Address: 15c Hang Can Street | Hoan Kiem, Hanoi 00844, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #388 of 580 Hotels in Hanoi
Price Range (Based on Average Rates): €
Hotel Class:3 star — Hanoi Queen 2 Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
Hanoi Queen 2 Hotel is recommended by the Lonely Planet. It is a great place to base yourself as you explore the delights of our fine city, as many attractions, are only a short walk away from the hotel. We are sure that we have many rooms to suit your budget and needs. And we are doing our best to keep our service and quality at a constant great level. The Hotel is just one minute walk to the Hoan Kiem Lake and Water Puppet Shows, in the front of many Vietnamese and Western Restaurants, besides the ANZ Bank and shopping streets. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Hanoi Queen 2 Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing