We were greeted by a friendly member of staff who didn't speak English but he brought us a heater and chairs and showed us a google translate, that the manager will be here in a few minutes. A very good first impression.
The "manager" came and seemed nice as well, asked were we're from and had a little small talk before the sales pitch came. It was already late, because the requested transfer from the airport did not arrive, which we never mentioned to him because we were happy to save money by taking a minibus. He kept going on with his halong bay cruise tour. We really didn't want to take it but he kept offering us his new ideas.
I finally told him that its late and we want our room key, luckily he gave up and the friendly guy took our bags and showed us to the room. On the way in the restaurant area, there was a big fat rat running around, which didn't bother the staff at all. Seemed like a normal thing there. We saw more rats every time we passed the area, but only after dark.
We checked the brochure he gave us about the tour company. The original website did not exist, but there was one with almost identical name, with the same pictures, but a little broken and a business address that pointed to the hotel - very strange.
Breakfast was included but only til 9am, but we wouldn't eat where those nasty rats have been running around anyway.
Our room was at the far back, top floor, which had no wifi connection.
On the good side - the room had heating and it was in a perfect location of the old quarter. minus the rats and pushy sales pitch, it would have been a pleasant stay.
- Official Description (provided by the hotel):
- Hanoi Bluemoon Hotel is managed by Hanoi’s famous and popular hotel brand. Our hotel is an ideal resting point with 29 en-suite exclusive guest rooms. All rooms are equipped with the comfortable pillows, wooden floor, bathtub, standing bath, 19 inch flat screen TV and opened windows with great view of city, free wifi Internet and public internet accessible computers for free usage in the lobby. ... more less
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