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“Wonderful time in Hanoi Grand Hotel.”
Review of Hanoi Grand Hotel

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Hanoi Grand Hotel
Ranked #297 of 627 Hanoi B&B and Inns
Reviewed 25 January 2015 via mobile

Our family returned Vietnam for couble weeks. We decided to stay Hanoi Grand Hotel.We are all happy as hotel'staff-they were so helpful and polite with us.Always greetings us with smile made us felt coming home.Our room were large and clean specially with a big window and a small balcony that we had fresh air .Overall,good to stay in this hotel.

Stayed: January 2015, travelled with friends
Thank 271tuanh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (87)
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5 - 9 of 87 reviews

Reviewed 19 January 2015

as i said value for your money fresh cooked breakfast to order hotel has lift quiet location near lake and old quarter good place to start your vacation from yes would return suitable for couples singles and the elderly

  • Stayed: December 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank siddalthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2014 via mobile

We stayed at this hotel 2ys ago and condition of this place has run down a fair bit. No water pressure to take a shower just a trickle not even enough to wash my hair had to wait to next hotel to do that. No window coverings in bathroom had to ask for some so the workmen couldn't look in. We were offered to Change rooms the next day but that never happened. Room was big. Bed was hard. Staff friendly and nice

  • Stayed: November 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Loulabells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2014

Very pleasant stay in a lovely hotel. Convenient location. Bed very comfortable and free breakfast is very good with a varied choice.

Staff were very helpful. Chinh recommended loads of places for me to go and ensured a great stay in Hanoi.

Kept my bags safe when I went overnight to Sapa and gave me access to a room FOC when I returned at 5:30 am to freshen up before I left.

  • Stayed: November 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
4  Thank Neil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2014

We had to spend our last night in Hanoi at the Hanoi Grand Hotel because of a booking issue with another hotel of this group (eclipse legend).
The staff at the other hotel organized a room in this hotel, at the same rate, which is nice.
however, they gave us a big spacious room (the one on the picture of the hotel description page, don't believe it, it's not what you'll find ).
the room looked, and was, very old and not taken care of. not clean, dusty, paint going off and cracks on the walls, OK anyway. the bathroom was a joke, big with absolutely nothing inside, only a old and stained bathtub, toilet and basin, overlooked by a stained mirror. didn't look clean at all.
we had to go to the airport early the following morning and the staff was aware of this; even though they organized a transoprt for us, we had to wait 10min in the morning for the receptionnist to show up, half asleep and shirt off (which would not have been a problem if he was nice and feeling a minimum sorry.
luckily for us we stayed only 1 night.

the location is quite convenient to stroll around the old quarter though

not recommended

  • Stayed: October 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank tibsDurban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Grand Hotel

Address: No. 26 Hoi Vu Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #297 of 627 B&Bs / Inns in Hanoi
Price Range: €22 - €46 (Based on Average Rates for a Standard Room)
Number of rooms: 32
Official Description (provided by the hotel):
Hanoi Grand Hotel is situated in the heart of Vietnam's Capital City, Hanoi, in Hanoi's most popular tourist destination, The Old Quarter.Hanoi Grand Hotel have cheaper price than other hotels with same service. The Old Quarter is the base for experiencing the intriguingly crazy beautiful culture, with not to be missed breathtaking destinations such as Ha Long Bay, and Sapa close by. ... more   less 
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