The Hanoi Grand has a number of plusses (quiet street, fairly central location, friendly staff, computer in room etc) but it also has some shortcomings.
We had booked what was called a 'junior suite' at a highly competitive price - but, on arrival, it turned out to be a largish room (801) with a very old fashioned bathroom, where water was continuously leaking on the floor. We complained and, although they were unable to fix the water problem, the following day we were moved to another room (701) which was somewhat better. However, there were tiny insects in the room.
The plumbing and electricals were all a bit 'heath robinson' in that not everything worked all the time (eg the air conditioning sometimes would not work, shower heads were partially blocked etc).
Breakfast is reasonably good once you get used to the system and assuming not everyone arrives to eat at the same time.
Overall, if you want a fairly basic place to stay at a low price in central Hanoi it is OK. But do not expect anything 'grand' about it! And probably some places are far worse...!
- Official Description (provided by the hotel):
- Hanoi Grand Hotel is situated in the heart of Vietnam's Capital City, Hanoi, in Hanoi's most popular tourist destination, The Old Quarter.Hanoi Grand Hotel have cheaper price than other hotels with same service. The Old Quarter is the base for experiencing the intriguingly crazy beautiful culture, with not to be missed breathtaking destinations such as Ha Long Bay, and Sapa close by. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK) and 5viajes2012 S.L. so you can book your Hanoi Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.