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All reviews extremely helpful staff the entire staff wonderful stay french quarter amazing staff great hotel old quarter mia property noise lake tours breakfast vietnam
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12 - 17 of 27 reviews
Reviewed 6 January 2020 via mobile

Excellent customer service from all of the staff, great selection of Asian and western foods for breakfast on the rooftop restaurant. Everyone goes above and beyond at every turn. Located right on the edge of the old town, would definitely stay again.

Date of stay: December 2019
Trip type: Travelled solo
Thank 1ainCurrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2020 via mobile

We booked here based on location and because of the good reviews . From the moment we arrived we were treated so well by the amazing staff.

Check in was quick, room was good size for 4 of us with 2 double beds and large bathroom. A balcony overlooked all the craziness of Hanoi on the streets below.

Breakfast has a wide selecton to suit all tastes and eggs made to order. Staff at breakfast are excellent.

It is a new boutique hotel very centrally located with the lake and puppet theatres less than 5 mins walk. Its Hannoi so the city wakes early and goes to bed late and it is a great hotel to enjoy the city from.

Date of stay: January 2020
Trip type: Travelled with family
1  Thank Frang1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2020 via mobile

This brand new property exceeded all my expectations and beyond.

Amazing location, extremely helpful staff, really good restaurant and menu clean and spacious rooms.

Highly recommend to anyone planning a visit to Hanoi.

Situated in the heart of old quarter walking distance from Hoan Kim lake.

Keep up the good work team!

Date of stay: January 2020
Trip type: Travelled on business
2  Thank Sid_sidath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2019 via mobile

The location is awesome, right between the old quarter and the French quarter so you can walk most places! The family room we stayed in was pretty spacious and had a balcony overlooking the street, which was a pretty cool way to check out daily life (we switched to this room because our original room felt really small). Breakfast is very good. And the staff are really helpful with recommendations and helping with bookings etc. When we stayed the spa had just opened so they were offering a 20% discount - we tried it out and the treatments were excellent!

Date of stay: December 2019
Trip type: Travelled with family
2  Thank imamara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2019 via mobile

We were lucky to stay three nights in the Shining Central Hotel and Spa in Hanoi. The Rooms are nice and the bed is comfortable, the breakfast is delicious. The staff is also very attentive, especially Anne and Mia. Overall we had a wonderful stay and surly come back the next time in Hanoi.

Date of stay: December 2019
Trip type: Travelled as a couple
2  Thank 748philippz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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