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Reviewed 3 October 2018

Hi All,
I read mixed reviews about Hanoi Rendezvous, but decided to give it a go with our family of 5 on top floor in two rooms joined together. 1 king (or queen) 1 x dbl beds & 3 x single. Good size, storage space. Basic hostel room converted to hotel suited our needs well. If you want plush luxury, go elsewhere. Not much of a view in the rear rooms, but we knew that based on other reviews and it also meant that our room was relatively quiet and the traffic noise wasn't an issue. Hotel staff very friendly and helpful. They booked an overnight bus for us to Phong Nga when tour agent down the road said that all services were booked out. They were even kind enough to put an item on a bus down to Hue that we left in the storage room. They also helped us learn some Vietnamese language and helped to search for accommodation at our next stop.
Breakfast included and had mainly western options which worked for our kids, but we would have preferred local food, but got plenty of that on the streets nearby. Thanks to the friendly team at reception. Happy to recommend it to others.

  • Stayed: September 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank martygp576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2018

Stayed there for a week and I couldn't have hope for a better option for the price. The location is absolutely marvelous, as you're in the very centre of Hoan Kiem, and everything is at walkable distance. The room was spacious, clean, with aircon, and surprisingly not noisy at all considering it was overlooking the street. The staff was always friendly and helpful.

  • Stayed: September 2018, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Paul_wzs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

If you are looking for an inexpensive hotel, good location, safe walking distance to most tourist sites, local shops and restaurants then this is the place for you. It is not fancy but is clean, well maintained and the staff is extremely helpful and attentive. Bedrooms are basic but if you are not going to spend much time in your room , who needs luxury. There is a restaurant that serves wonderful breakfast meals at a reasonable price. In addition the staff can also help you with any of your tour needs. This is a place for those that want to experience the local people of Hanoi. Thanks.

Stayed: August 2018, travelled as a couple
Thank reali_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2018 via mobile

My girlfriend and I stayed here 3 nights. It’s right in the middle of town with heaps of restaurants and cafes and bars within 200meters.

The staff were super helpful, almost like we were just old friends. They gave us directions to local activities and markets and you can book heaps of tours directly through them.

The room was spacious and clean, air conditioned with cupboard space, tv, fridge and ensuite. The odd little things like the bathroom floor getting pretty wet if you shower too long and one of the PowerPoints not working great but pretty minor and not worth worrying about for the fairly cheap accomodation price.

Have as much coffee as you like and breakfast is simple (bacon and eggs or fruit and yogurt type meals) which can be comforting and familiar-a safe way to start your day.
I really couldn’t of been happier and I would be more than happy to come back.

Thanks guys! Keith and Bree from Australia.

Stayed: August 2018, travelled as a couple
Thank keithy83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rendezvous99, Guest Relations Manager at Hanoi Rendezvous Hotel, responded to this reviewResponded 30 August 2018

My dear Keith and Bree,

Thank you for taking the time to leave your review and I appreciate the five star standard acknowledgement - its so rewarding for the team to know that the efforts put into delivering the best possible hospitality, is appreciated and noticed.

We are extremely happy to know that Hanoi Rendezvous Hotel met all your expectations during your stay. I am so proud of our team who is a vibrant and dedicated team, and delight in knowing that their efforts are appreciated by our guests. We are sorry for the small thing happen when you check in, thank to your feedback at the time that we can come and solve that immediately. We are glad that the guest enjoy our coffee much like you. Breakfast is a highlight event for guests and I'm delighted you enjoyed it - our produce is all sourced locally and as fresh as possible.

Thanks to the preciously contributive reviews of such dear guests like you, our hotel has been able to keep improving constantly each day. We wish you all the best and hope to welcome you back very soon.

Yours sincerely,
Judi Tran (Ms.)
Reservation Specialist & Tour Coordinator
Hanoi Rendezvous Hotel Team.

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Reviewed 26 August 2018 via mobile

We had a wonderful stay at Rendezvous hotel in Hanoi! The staff was extremely welcoming and helpful in planning our day trips and tours - they even went above and beyond to help us when we wanted to change our travel plans back from Sapa. The location is walking distance to all restaurants and sites. The rooms were very clean and comfortable. Would definitely recommend and stay again!

Stayed: August 2018, travelled as a couple
Thank Stephanie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rendezvous99, Guest Relations Manager at Hanoi Rendezvous Hotel, responded to this reviewResponded 30 August 2018

Dear Stephanie,

It is our pleasure to meet you and welcome you with a smile. You are our favorite guest so far.
Thank you for taking time to leave a review and I'm delighted that your short stay with us was 'spot on'. There is just so much to see and do in this ancient Hanoi. We are so proud of the location, We are at the centre of the Old Quater. As your review, there is a lot of good restaurant as well as street food around. Other sightseeing is walkable,...

We are really happy to see that we met all your expectations and that you enjoyed our facilities, services and also Sapa trip we arranged for you. we are proud to know about what our guests needs and how to assist them so they can enjoy their trips in our Hanoi. You do encourage our staff to continue doing their job better and better everyday.

Thank you again and hope to welcome you back anytime.
Yours sincerely,
Judi Tran (Ms.)
Reservation Specialist & Tour Coordinator
Hanoi Rendezvous Hotel Team.

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