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All reviews elements restaurant infiniti restaurant deluxe pavilion ocean view private beach seafood buffet free shuttle service beautiful property shuttle bus the general manager the club lounge pool staff away from the hustle and bustle front office pool side welcome drink walking street
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Reviewed 15 August 2018

We enjoyed the Intercontinental Hua Hin Resort on the other side of the gulf two years ago and decided to switch it up and try the new Pattaya Resort. We weren't disappointed. The sprawling, multiple pool layout offers various options. The room was spacious, modern, and extremely comfortable (go for ocean view club if you can). There's no natural sand beach, but the panoramic view from the lounge is stunning. In fact, it's one of the nicest lounges we've ever frequented in our world travels. Superb food and drinks.

The whole resort is on a fairly steep incline, but staff can take you to and from the main lobby at any time by golf cart. You'll want to take advantage of this when it's burning hot or you've had a few drinks. Take the free shuttle to Pattaya proper (what a town...) or a taxi in the opposite direction to a quieter district (Sky Gallery restaurant is a good bet) or for fresh seafood in chilled-out Jomtien.

In short, both resorts offer have pros with very few cons, and are excellent overall.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank jgtokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConPattaya, Manager at InterContinental Pattaya Resort, responded to this reviewResponded 17 August 2018

Dear jgtokyo,

Thank you very much for writing us awesome review. Your review was an absolute pleasure to read !

I trust you had a memorable stay with us. Rest assured that I will share your feedback with the entire team and I am sure that they will happy to read it.

We can't wait to have you back, hopefully sooner rather than later.

Kind regards,

Lukkhana Sarik
Quality & Continuous Improvement Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018

The Intercontinental resort in Pattaya is a high end hotel southern of the busy party town of Pattaya. The whole area is tranquil and the staff is very friendly. Below you will find the top ten highlights of our stay there:

• Dinner at Infiniti Restaurant with amazing mocktails and delicious food. The view from the terrace is spectacular, especially during sunset.
• Tea time at the club lounge with amazing finger food and relaxed atmosphere
• Very well equipped gym that satisfies all sportsmen
• Super kids center with a climbing castle, video games and a playing kitchen. They also offer some real cooking activities for kids.
• Solar powered charging stations all over the hotel particularly around the pools
• Beautifully decorated breakfast room with delicious delicatessens from all around the world.
• Very friendly and accommodating staff
• Very nice and big pool lagoon area with Jacuzzis and shallow kids part.
• White fine sanded beach, private and quiet. Towel and complimentary cool water service all around the pool and beach area.
• Complimentary shuttle service down to Pattaya to enjoy the city life.

  • Stayed: August 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank one_ocean_away
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConPattaya, Manager at InterContinental Pattaya Resort, responded to this reviewResponded 17 August 2018

Dear one_ocean_away,

Thank you for taking the time to share your awesome review. It was a real pleasure to host you in this wonderful part of Thailand.

Your review makes us very proud and is a big motivation for all of us at InterContinental Pattaya Resort. Thank you for your kind compliments to our Infiniti Restaurant, Club Lounge, Planet Trekkers, the beach & swimming pools, a complimentary shuttle service to downtown as well as the outstanding service provided by the team members.

We aim to provide a truly unique experience and thrilled that we were able to exceed your expectation.

I look forward to welcome you back, hopefully in not too distant future.

Kind regards,

Lukkhana Sarik
Quality and Continuous Improvement Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2018 via mobile

It’s rare i write a review before returning home but this quite a rare hotel.
Absolute paradise, from the minute you arrive at reception.
The rooms are fantastic and luxurious, the pools are super clean with great loungers all around.
Restaurant and bar is beautiful over looking the see.
Great Wi-fi
However it is really the staff that make this place. 1) Great advice on day trips, recommending to use the hotel limousine v taxi - slightly more expensive but well worth the money and the great drivers. 2) the pool staff are fantastic, bringing bottles of water and fresh towels throughout the day, even offering to clean your sunglasses and have a chat. A lovely man called Pun couldn’t do enough to help us. 3) concierge and reception staff are amazing.

Certainly the best luxurious hotel we have ever been too.

Taxi into Pattaya is about 250bht, but the free shuttle bus runs through the day, just makes sure you book a few hours in advance.

We loved this place!

Stayed: August 2018, travelled with family
Thank 230JH230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConPattaya, Manager at InterContinental Pattaya Resort, responded to this reviewResponded 14 August 2018

Dear 230JH230,

Thank you for choosing to stay at our resort and taking your time to share your wonderful review.

I am extremely delighted to hear that you had a memorable stay with us, the service and facilities in our resort were exceed your expectation especially Nampon, our pool supervisor, front desk, concierge, restaurants, the room and cleanliness. Thank you once again for these encouraging comments.

Club InterContinental® is where service hits the mark at unprecedented levels with our elegant and spacious Club Rooms and Villas, beachfront Club Lounge and whole host of thoughtful Club Privileges. Our Club InterContinental experience is a blend of intuitive service, exclusive benefits, unparalleled luxury, stylish signature décor and enhanced thoughtful amenities, featuring assistance and guidance from your 24-hour personal butler, as well as private check-in and -out convenience.

I look forward to welcoming you back to our resort, hopefully in not too distant future.

Kind regards,

Lukkhana Sarik
Quality and Continuous Improvement Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

Intercontinental Pattaya
• A very relaxing and pleasant stay at The Intercontinental in Pattaya. Check-in was a breeze, staying in one of the Club rooms we where whisked away to the room in a golf cart which our teenage daughter loved.
• We received a lovely room, Panoramic Ocean View Suite which was very nice, huge bathroom. Great views of the water with a relaxing balcony to lounge on in the evenings.
• Extremely friendly staff who are very attentive to the guests needs. The entire staff where brilliant, some of the best I have met from traveling to numerous IC resorts throughout the world. Nikki and the entire staff at the Clubroom spoilt us each day, Thank you.
• We stayed 5 days just relaxing by the pool. The pool staff where also extremely attentive and supplied water etc throughout the day. They even offer to clean your sunglasses which was a unexpected service. I was very impressed that my Ambassador status was recognised by the pool staff and on the first day addressed me by my name.
• Very nice restaurant at the hotel. Once again the staff went out of there way to ensure each meal was memorable. We where very happy for the high quality of both the lunch and dinners.
• Breakfast in the Clubroom has a very good selection with a A Le Carte menu or buffet, or both. Great coffees.
• Afternoon tea in the Club lounge was fantastic, each day we looked forward to the sweet treats and small sandwiches. Very high quality.
• Evening cocktails in the club lounge, a very high standard of both the snacks and drinks. The bartender (sorry I forgot your name) fixed great drinks each evening and makes a mean Caipirinha.
• We would highly recommend staying at the InterContinental Pattaya and look forward to visiting again.
• Thank you to the entire IC Pattaya team

Stayed: July 2018, travelled with family
3  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConPattaya, Manager at InterContinental Pattaya Resort, responded to this reviewResponded 8 August 2018

Dear Richard B,

Thank you so much for this awesome review on TripAdvisor. Your review was an absolute pleasure to read!

It was a real pleasure to welcome you as our Ambassador Member. I trust you had a memorable stay with us.

Thank you once again for your kind encouraging comment to our resort and the oriental hospitality service provided by our team members specially the club team, pool attendants and the bartender. Rest assure that I will share your comment with the entire team.

Club InterContinental® is where service hits the mark at unprecedented levels with our elegant and spacious Club Rooms and Villas, beachfront Club Lounge and whole host of thoughtful Club Privileges. Our Club InterContinental experience is a blend of intuitive service, exclusive benefits, unparalleled luxury, stylish signature décor and enhanced thoughtful amenities, featuring assistance and guidance from your 24-hour personal butler, as well as private check-in and -out convenience.

We can't wait to have you back, hopefully sooner rather than later.

Kind regards,

Lukkhana Sarik
Quality and Continuous Improvement Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2018

This has been the best holiday ever. The staff, whichever part of the hotel we have been in have always made us feel welcome and have been extremely helpful. We have enjoyed every moment and will indeed come back again.

  • Stayed: July 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Rajni K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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