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Reviews (1,373)
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All reviewselements restaurantinfiniti restaurantdeluxe pavilionocean viewprivate beachseafood buffetfree shuttle servicebeautiful propertythe general managershuttle busthe club loungeaway from the hustle and bustlepool stafffront officepool siderooms are largewelcome drink
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Reviewed 9 February 2018

Great return to the InterContinental, this time in a Club InterContinental suite. Upgraded to ocean view, due to Ambassador status. Terrific staff interactions all along, beginning with Bobby the Butler. The suite was lovely, and appreciated the extra electrical outlets added during renovation!

The Club InterContinental was fantastic as well. Great breakfast, sumptuous afternoon tea, and a very chic cocktail hour.

The Surf & Turf dinner at Infiniti was simply amazing, and next night's dinner at elements was also wonderful. And again, terrific service all along.

No, I did not use the lovely pool. The sight of a Chinese mother helping her young son relieve himself into the pool rather turned me off. Yes, we do know these things happen. But so brazenly? At the InterContinental? Really?

Not the InterContinental's fault, of course. But it was a bit of a shock to witness something like that in such privileged surroundings. And there was a rest room right there!

Apart from that, a wonderful stay at a truly excellent property. Once checked in, we both agreed we wouldn't leave the premises until checkout. And we didn't.

This is Pattaya without the grit and a true luxury experience!

Room Tip: Club InterContinental, definitely!
  • Stayed: January 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Favolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConPattaya, Manager at InterContinental Pattaya Resort, responded to this reviewResponded 14 February 2018

Dear Favolo,

Thank you for taking your time to share your wonderful comment. It was a real pleasure to welcome you back and thank you for being our Ambassador.

My sincere apologies for the unfortunate incidence that you experienced during your stay with the swimming pool.

Thank you so much for your kind appreciation to our true hospitality service, Club InterContinental and Bobby - Club Buttler.

Your review makes us very proud and is a big motivation for all of us at InterContinental Pattaya Resort.

On behalf of the entire team I certainly look forward to welcoming you and your family back to our resort, hopefully in not too distant future.

Warmest regards,

Mai Do
Quality and Continuous Improvement Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2018

The architecture and positioning of all accommodation is really nice. Breakfasts were pretty good with lovely venue to have overlooking sea (or indoors for those who preferred air conditioning.
Staff were very friendly and helpful. We had poolside room with own deck, but in hindsight would recommend a room on a higher elevation if you like to sleep with doors open and not with air conditioning. Overall a lovely resort in a pretty ordinary Thai city!

  • Stayed: January 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank lesley8222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConPattaya, Manager at InterContinental Pattaya Resort, responded to this reviewResponded 4 February 2018

Dear lesley8222,

Thank you so much for your awesome review of our resort. It was a real pleasure to have you with us.

I am delighted to hear that you had a memorable stay. Thank you so much for your compliments to our resort landscaping, breakfast, and the service provided by our team members.

I and the rest of the team really look forward to welcoming you back to our beautiful resort, hopefully in not too distant future.

Kind regards,


Mai Do
Quality and Continuous Improvement Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2018 via mobile

Been at Intercontinental Pattaya for 10 days and overall had an amazing experience. The resort is excellent for people who like the sun, sea and relaxation but who want to escape from the craziness of Pattaya. An excellent place to stay with Families and if you want to still enjoy the busy life in Pattaya it is only a few minutes away.

The resort is beautiful and has an amazing green environment which is excellent maintained. From the moment you enter, you step in an oasis of relaxation and fantastic service. Personell is amazingly friendly, helpful and caring. From the gardener till the management, everybody is giving you a smile, a friendly gesture or a helping hand. The reception is very professional, helps you with any request and is always happy to take an extra step to help. The resort has 2 excellent restaurants with fantastic quality food and a wide range of choice. Its hard not to find something you like. The resort has 3 pools which are very clean and always staff is available to help. I also loved the fact that free water bottles are provided anytime. Definitely a good thing in the warmth in Pattaya. Also the spa is fantastic and i very much enjoyed my massage which was professional and bery relaxing.

Custome service is here a word that is really understood. Every day people are there to help, they are truely interested in you as a guest and they are very sharp in understanding your needs. As an example, once a week they have a seafood BBQ at the beach. As staff knew i do not eat seafood they ensured that especially for me they had steak. And when i arrived at the restaurant, the first question i got was.... please tell us when we can bake your steak. That for me is amazing to see how well different teams communicate flawless and ensure all is perfect.

I had a fantastic 10 days at the resort and feel perfectly relaxed again. Exactly what i needed. Team Interconti Pattaya.... fantastic job done and i really hope to be back in the future. You gave me the best gift a client could get.... total relaxation! Many thanks!

Arjen Sader

Stayed: January 2018, travelled with family
Thank Arjen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConPattaya, Manager at InterContinental Pattaya Resort, responded to this reviewResponded 2 February 2018

Dear Arjen Saderม

Thank you so much for your awesome review of our resort. It was a real pleasure to have you with us.

I am delighted to hear that you had a memorable stay. Thank you so much for your compliments to our resort landscaping, the service provided by our team members, Beach BBQ Buffet, the food and service at Elements and Infiniti Restaurant.

I really look forward to welcome you back to our beautiful resort, hopefully in not too distant future.

Kind regards,


Mai Do
Quality and Continuous Improvement Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2018 via mobile

Fantastic staff. Room was huge and the bed insanely big. Beautifully maintained grounds with stunning views. Literally can not fault the place and the attentiveness of the staff. Hope to visit again in the future.

Stayed: February 2017, travelled as a couple
Thank EmiP88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConPattaya, Manager at InterContinental Pattaya Resort, responded to this reviewResponded 25 January 2018

Dear EmiP88,

I cannot thank you enough for this excellent comment on TripAdvisor.

We aim to provide a truly unique experience, and thrilled that we were able to exceed your expectations.

I look forward to welcome you back soon.

Kind regards,


Mai Do
Quality and Continuous Improvement Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018 via mobile

I am a royal ambassador member, they upgrade my room and accès This is my second visit to Intercontinental Pattaya resort. This resort located at the highest point of Pattaya very nice location and also safe the resort offers a shuttle bus to to downtown and back for free every 30 mints. Also the offering a golf car to move inside the resort. The service is perfect housekeeping, room service, front office and club lounge staff and manager (Meow) are very helpful make your stay very smooth. The food is very nice and price acceptable enjoy Tom yam seafood soup and spaghetti with seafood. This resort looks like paradise many trees and rooms looks like villa and have space between each other. The resort have 3 big Swiming pools. The club lounge open this year which is very nice food and view. The General Manager whom I did not met is some one very professional make the resort every year better and more nice I appreciate what he is doing... and thank him for taking care of this unique resort .

Stayed: January 2018, travelled with friends
Thank yehiajewler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConPattaya, Manager at InterContinental Pattaya Resort, responded to this reviewResponded 24 January 2018

Dear yehiajewler,

Thank you so much for this awesome review on TripAdvisor. Your review was an absolute pleasure to read!

It was a real pleasure to welcome you as a Royal Ambassador. I trust you had a memorable stay with us.

Thank you once again for your kind encouraging comments to our resort facilities as well as the true hospitality service provided by our team members. Rest assure that I will share your comment with the entire team.

We can't wait to have you back, hopefully sooner rather than later.

Kind regards,

Mai Do
Quality and Continuous Improvement Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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