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All reviews executive tower bay tower infinity pool havana bar ihg member beach road walking street sea view kids club the north end rooftop bar corner room high floor hotel is located breakfast buffet small balcony tuk tuk
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Reviewed 15 January 2018

Stayed in the executive tower, which was better than the other tower (cant remember the name). The location is great, as its on 3 min walking distance of the beach and 10 min to the main shopping streets. The rooms are spacious and clean. Furthermore, the breakfast choice is also very good. Will definitely come back again.

  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank slstr12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2018 via mobile

Honestly this was the best hotel I’ve been too for awhile. It was worth every penny, the breakfast was great, rooms were super clean and spacious, the pool area was breathtaking and the staff were great.

Stayed: January 2018, travelled with friends
Thank bb19872017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2018 via mobile

Near the beach. Good wieuv from the room. Nice staff. Marvellous food. The lamb chops can recommands its something speciel tender. Good conferrence rooms. Very clean. Trolley service. Limousine service.

Stayed: January 2018, travelled with friends
Thank ArneBonifeJensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2018 via mobile

As an international business traveler for more than 30 years, Holiday Inn has not been my first choice accommodation for many years. However, thanks to the reviews from contributors, Pattaya Holiday Inn indeed is an excellent family hotel, and executive floor in the Executive Tower is highly recommended for families seeking a quiet break from the hustle bustle.

First the hotel area is surprisingly serene after entering the main gate even though the property is located between both very busy Beach Road and the “Second Road”. After checked in on the 25th floor executive lounge, we started our first happy hour with the stunning roof top sunset view in the terrace. Since then the whole family became the loyal fan of the club’s happy hour throughout our 7-night stay: sparkling wine, finger food, sunset view in the terrace!! Happy hour everyday

My neice, at the age of 6, was also very excited with the daily art activities organized by the kids club and the water slide pool. The kids club has different art activities for kids below age 10 such as T-shirt, bag and model painting, making hair clips, necklace and bracelet, other paper art work etc. She insisted going to the club every morning to play with other visiting kids and learn the artwork. She brought home 15 trophies from kids club and needs a bigger jewelry box for her collection The water slide pool is the main attraction for every child. Unfortunately as December water in Pattaya was cold for Hong Kongers, we could only spend two days in the water slide pool!

As the Executive Tower is only 3 years old, room is clean, reasonably spacious with sea view and decor is modern. Hotel staff, in particular the executive floor management team, well exhibits the Thai culture of hospitality and friendliness. Staff in restaurants, kids club, concierge and club lounge was all very enthusiastic to help. When the executive lounge was packed with room guests during happy hour session some of the evenings, the club manager arranged the club meeting room for my family. Apparently this new venue looked very interesting to my neice and we had a “family meeting” which aimed to find her doll a name (the doll was one of her trophies from kids club) At the time of departure, the club manager also has arranged a hotel souvenir for my neice - such a warm and touching moment for my neice!

So much thanks to the hotel management to make our stay perfect and memorable!!

Some tips:

1. If you want a real quiet break from the busy life, Executive Tower is highly recommended. Executive Tower is about 50 steps away from the Bay Tower, which is more for tour groups and generally a lot more crowded. We saw long lines waiting for breakfast and hotel lobby usually are packed with hotel guests. However, kids club and water slide are both in the Bay Tower. Executive Tower does have its own pool, only no water slide.

2. Executive Tower has a very high value BBQ seafood dinner buffet: Bahts 999 for adults and children under the age of 12 is free! My family certainly will not miss this high value offer!

Stayed: December 2017, travelled with family
Thank MargaretLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2018

Stayed here as a Platinum member in November 2017 (Bay Tower) and December 2017 (Executive Tower)

Good :
1) Choice of welcome drinks at the bar or points for Platinum member

2) Sea view from room and balcony from both towers (Bay Tower is nearer to the beach and have better unobstructed full sea view)

3) Complimentary shuttle service to Central Festival Shopping Mall

4) Family marts, 7-11 and supermarkets are around the hotel

5) Recommended to upgrade to Executive Tower with Club Lounge access with complimentary breakfast and evening cocktail (2 hours of free alcohol and food)

6) The view from the Club Lounge is beautiful (both indoor and outdoor)

7) The infinity swimming pool view from the Executive Tower is nice

Bad :
1) The rooms located in the Bay Tower are more noisy (noise from the bars and pubs along the beach road at night from 10 pm to 2 am). All the rooms I stayed are at the top floors

2) The quality, standard and variety of the food during breakfast is very average and not comparable to those 5 stars hotels like Marriott, Hyatt, Intercontinental, Sofitel etc. I think the breakfast is very breakfast at around THB 300 range per person so in this aspect, it is value for money

3) It has been around 2 weeks since my check out but my points have not been credited to my IHG rewards account yet

I stayed in this hotel multiple times in both towers but I prefer the Executive Tower since it is quieter and have access to the executive club lounge. I love the outdoor seating at the club lounge with sea view.

This is one of the best Holiday Inn hotels in the IHG group, not the average old dated mediocre Holiday Inn hotel.

Room Tip: Bay Tower has Best Sea View but Noiser
  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Jaskel_33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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