Booked our spa appointment online, and received an email confirmation. Marc was very responsive by email when I had enquiries. We needed to provide a 2,000 baht as I made a five person spa reservation. Marc came to the hotel within two hours notice to pick up deposit and provided me with receipt.
Went to the spa II today and really enjoyed our tranquility package. The tranquility package consisted of body scrub, oil massage and facial/body wrap. We chose facial because we don't really like body wrap. In terms of oil massage, we felt like they didn't really use much pressure, but other than that we enjoyed our time today. After the spa, they braided our hair which was quite cool. They also provided mango sticky rice and our transportation after. Would recommend this spa!