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Reviewed 27 November 2017

Good location Hotel, just across Thapae Gate, and is a good point to start the walk the shopping at Sunday Market street . Many convenience stores and massage shop in the nearby area Nice welcoming with complementary drink and fast check-in.Have a elevator to access rooms and free parking for our motorbike (depends on availability). Room has been refurnished but can observe some details that the old is still there as in some furniture and in the shower room area, as room itself is not sound proof as all noise from the hall can be heard inside the room and as we notice the door itself after closed doesn't block the sounds. Wifi was free but was very slow and for several occasions with no internet connection. Room was cleaned everyday , but at our first night we saw a little cockroach passing in the room's wall which didn't gave us a good impression about the room from the start. Breakfast was buffet style but choices were so-so and everyday the same. Water pressure in shower sometimes was ridiculous low.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Afonsinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMChiangmai, Public Relations Manager at Hotel M Chiang Mai, responded to this reviewResponded 29 November 2017

Dear AFONSINHO

Thank you very much for your comment and we are very appreciate. we are very pleasure that you came to stay at Hotel M Chiang Mai and we hope next time you will come back to stay here again. have a nice day.
Guest Relation.

Hotel M Chiang Mai

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Reviewed 10 November 2017 via mobile

This hotel was situated in a good location, very convenient to everywhere in and outside of the old city.

Unfortunately that is the only good thing I have to say, the rooms were basic (which was absolutely fine), however the bed was the hardest hotel bed I've ever slept on. Whenever we had a shower, the water would leak through the floor and wet the entire toilet and was disgusting. We were put in a room facing the road and I can't even describe how noisy it was at night, I'm usually a very deep sleeper and noise usually wouldn't deter me but this was on another level with non stop cars/tuktuks throughout the night, it was very badly sound proof. To top it off when I went to the reception to tell them how noisy it was, they were not even any bit helpful and just dismiss my claims but saying that they are fully booked, asked if I could get earplugs they said they didn't have any and made no attempt to rectify the situation.

I definitely wouldn't recommend this place to any family/friends.

Stayed: November 2017, travelled with family
2  Thank kazzakaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMChiangmai, Guest Relations Manager at Hotel M Chiang Mai, responded to this reviewResponded 29 November 2017

Dear kazzakaren

Thank you very much for your comment and we are very appreciate. we are very pleasure that you came to stay at Hotel M Chiang Mai and we hope next time you will come back to stay here again. have a nice day.
Guest Relation.

Hotel M Chiang Mai

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Reviewed 6 November 2017

Good location. Very kindly and very helpful staff.
Sometimes, very rarely,room cleaning is not good.
I saw a squirrel in through the window. I was happy.The location is close to the Sunday market. But,noisy at the night. The earplug will you sleep comfortably. We should bring earplugs.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
1  Thank aki704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMChiangmai, Guest Relations Manager at Hotel M Chiang Mai, responded to this reviewResponded 29 November 2017

Dear aki704

Thank you very much for your comment and we are very appreciate. we are very pleasure that you came to stay at Hotel M Chiang Mai and we hope next time you will come back to stay here again. have a nice day.
Guest Relation.

Hotel M Chiang Mai

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Reviewed 17 October 2017

Don't get me wrong and read this complete comments content. Just a few days in that awful hotel and it would entirely spoil your Thailand odyssey. Arriving on a Sunday with torrential downpours and street inundated near our hotel, the lobby was very chaotic. A group of loud badly behaved China tourists were checking in as well and it was disorderly, stressful, the shuffle-and-hassles infuriated everyone else, including the reception staff. 30 minutes later after standing at the lobby, we finally made it to our 3rd floor room, with Taphae Gate view and the tourists feeding hundreds of domesticated pigeons. Someone had just smoke in the corridor near our room! It was upsetting again when the hotel advertise and pursue a strict policy of non-smoking throughout inside their property. the room was elegant and clean. Unfortunately, the all night, there were slamming doors, loud Mandarin language talking, and children running all over the corridor. It woke us a few time during the night. the next morning on the second floor breakfast buffet restaurant, we could not find a single table! The same vulgar badly behave China group of tourists had taken all the space. The food was too grotesque and pathetic. No decent human in their right mind would consume such rubbish cuisine. No nice for a country like Thailand know for excellent cooking. Even the coffee was cheap Nescafe. No fresh fruits except pineapple and some left over papaya. all gone and a total disappointment. three night of nightmares and we left to our next destination without looking back. AVOID THAT HOTEL. There are much better hotel and guests house all nearby. Easy walking distance. AVOID the dishonest con men TUK TUK drivers. They are after China Tourist and it;s a total RIPOFF. m hotel Bellboys will not help.

Room Tip: Cannot recommend a better room. Front room very noisy all day. The hotel is running full with large China Tour Groups.
  • Stayed: September 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank EdwardC2849
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMChiangmai, Guest Relations Manager at Hotel M Chiang Mai, responded to this reviewResponded 23 October 2017

Dear Edward C

Thank you very much for your comment and we are very appreciate. we are very pleasure that you came to stay at Hotel M Chiang Mai and we hope next time you will come back to stay here again. have a nice day.
Guest Relation.

Hotel M Chiang Mai

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Reviewed 3 October 2017

I felt great thanks to some kind of nice employees.
Not many menus, but I was satisfied with the clean meals.
It was really the best place than other hotels.
But if you're on the street, ask for a quiet room if you have a sound sensitivity.

Room Tip: If there is a noise on the street, please call a quiet room if you are sensitive to sound.
Stayed: October 2017, travelled as a couple
Review collected in partnership with this hotel
Thank shyuns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMChiangmai, Guest Relations Manager at Hotel M Chiang Mai, responded to this reviewResponded 23 October 2017

Dear shyuns

Thank you very much for your comment and we are very appreciate. we are very pleasure that you came to stay at Hotel M Chiang Mai and we hope next time you will come back to stay here again. have a nice day.
Guest Relation.

Hotel M Chiang Mai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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