Most of the staff does not speak English. The non-English speaking staff was rather unfriendly and could hardly be convinced to help me at all. The rooms are OK but VERY noisy at night. The street directly in front of the hotel is quite busy at night. There are lots of scooters and tuktuks at night and some of love to accelerate in front of the hotel, which makes quite a lot of noise. The walls are thin and it made no noticeable difference if the windows were open or not.
The bed had a good size but the mattress was as stiff as a brick. The same can be said about the pillows. The TV programm was good.
The hotel is about 15-20min walking distance away from the inner city and most tourist attractions, proper restaurants etc. are too far away to walk.
Wifi was available downstairs but not in my room on the 4th floor. The connection was slow but OK.
I booked a 2nd stay in advance but tried to cancel it during my 1st stay. Although the cancelation was 10 days in advance, no refund at all was granted.
All in all I would not recommend this hotel.
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- Also Known As:
- Ban Kong Rao Hotel Chiang Mai