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Reviewed 8 June 2018 via mobile

We booked a 3-bedrooms apartment for family of 6. Rooms were nice and clean. However, the AC in the main bedroom didn’t work well. Some of us have to move to the living room because it was too hot. Also, we weren’t informed of any complimentary services upon arrival.

Stayed: June 2018
1  Thank EddyDT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nimit T, Manager at Somerset Park Suanplu, responded to this reviewResponded 25 June 2018

Dear EddyDT

Thank you for taking the time to tell us about your experience at the Somerset Park Suanplu Bangkok. I am sorry that AC in the main bedroom not work properly, and no hotel information provide to you upon check in. Please allow me to express my sincerest apologies.

We will continue in our improvement efforts to deliver excellent service to our guests and look forward to welcoming you again, giving us another opportunity to serve you better.

Kind regards,
Somerset Park Suanplu Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2018

The rooms were big, clean and hotel staff was very attentive.
You can find couple of bars and eating places around the hotel. Only issue is getting cars at late evening, but the staff will help you to call the taxi. We enjoyed our 5 days business stays there. Overall satisfied with this place, may come again.

  • Stayed: May 2018, travelled on business
    • Value
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    • Sleep Quality
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Review collected in partnership with this hotel
Thank Kamal D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nimit T, Manager at Somerset Park Suanplu, responded to this reviewResponded 28 May 2018

Dear Kamal D,

Thank you very much for your kind words regarding your recent stay at Somerset Park Suanplu Bangkok. We are delighted to see your comments about rooms and our staff and we are extremely thankful to read that our team was able to exceed your expectations. We will pass on your comments to our staff.

Thank you again for posting your review; we look forward to your return visit!

Kind regards,
Nimit Tharapornsiri
Assistant Residence Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2018

Excellent and I am a frequent visitor from past 11 years. The staff is more like a family to me.
I am quite happy with the service and amenities. I would recommend this hotel to my friends and collegues.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank hayathbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nimit T, Manager at Somerset Park Suanplu, responded to this reviewResponded 24 May 2018

Dear hayathbs,

Thank you for choosing Somerset Park Suanplu Bangkok, and welcome back!.

It is nice to hear that the comments on this website are helping travelers make their selection of hotel while visiting our city. We are glad to see that our facilities have met your expectations and that the comments truly reflect the positive experience we try to provide for our guests. We thank you for your comment and see you soon.

Kind regards,
Assistant Residence Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2018 via mobile

The staff were so funny and fun, we enjoyed going into the foyer every time because the staff were always so happy and friendly. They made the trip amazing. The hotel itself is so clean and comfortable, absolutely perfect. Better than home!!

Pic is view from our room, level 13

Stayed: April 2018, travelled with family
Thank alanahjanejackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nimit T, Manager at Somerset Park Suanplu, responded to this reviewResponded 27 April 2018

Dear alanahjanejackson

Thank you very much for taking the time to write to us on TripAdvisor!

We would like to say a BIG thank you for your recent visit and review us on TripAdvisor for our hotel. Also great to see that you fully enjoyed at Somerset Park Suanplu Bangkok. Especially, staffs made you satisfied while you stayed with us. If your travel plans will bring you back to Bangkok, please do not hesitate to contact us directly. We hope to have the pleasure to welcome you, your family or friend to Somerset Park Suanplu Bangkok very soon.

With best regards,
Assistant Residence Manager

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Reviewed 20 April 2018

good location. nice furniture room with nice service. many friends go for holiday together and we discussed and choose this hotel to stay. have stay here for many times. will stay here again for next trip.

  • Stayed: April 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank superwq57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nimit T, Manager at Somerset Park Suanplu, responded to this reviewResponded 27 April 2018

Dear superwq57

Thank you for choosing Somerset Park Suanplu Bangkok during your stay in Bangkok.

It is nice to hear that the comments on this website are helping travelers make their selection of hotel while visiting our city. We are glad to see that everything here have met your expectations and that the comments truly reflect the positive experience we try to provide for our guests. We thank you for your comment and see you again in the return next trip.

Kind regards,
Assistant Residence Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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