We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3 people are viewing this hotel
Expedia.com
US$128
View deal
Free cancellation until 11/12/21
Priceline
US$115
View deal
Trip.com
US$96
View deal
Booking.comUS$127
LuxuryCollectionUS$115
Hotels.comUS$128
View all 16 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (4,652)
Filter reviews
4,652 results
Traveller rating
3,623
809
144
43
33
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
3,623
809
144
43
33
Show reviews that mention
All reviews orchid cafe living room richard chapman butler service walk in closet live jazz pool area terminal mall asok bts station breakfast buffet rooms are large high floor late check rossini sala train sukhumvit
Selected filters
Filter
Updating list...
2,687 - 2,692 of 4,652 reviews
Reviewed 26 August 2012

This hotel reminded me of the Marriott Marquis property in Times Square, New York for all the right reasons - excellent location (on the Asok intersection, near Nana and Siam stations), absolutely electric buzz within the property (business, leisure, corporate, family - all types of guests) and a royal air about the property. The hotel is right opposite the excellent Terminal 21 shopping mall - makes for a very convenient stay.

While the hotel building is relatively old, the rooms and facilities have been well done and the staff-members are absolutely brilliant. The poolside developed on the 3rd floor is well done and isolates you from the noise of the city below. While the breakfast buffet seemed a bit limited, the food quality was top notch. We tried the Indian food at the poolside and were pleasantly surprised by the authenticity of the same.

If you are looking for luxury in a central location in Bangkok, look no further. This hotel is phenomenal in taking care of its residents and I must say we were all spoiled by its service during our 4 day stay.

Room tip: If you are an SPG member, choose a high level floor with the Lake View although even the rooms facing the busy Sukhumvit Road are not bad at all.
Date of stay: August 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank VK_Traveler
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok, responded to this reviewResponded 14 September 2012

Dear VK_Traveler,

Thank you for sharing your experience through TripAdvisor.

We welcome all feedback as it helps us to maintain our standards, and the experience you shared certainly matches our customer service culture that we aim for. I have taken note your of positive comments and will definitely share it with the team.

I look forward to welcoming you back for another memorable experience.

With Kind Regards,

Richard Chapman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2012

Beautiful hotel in a very convenient, centralized location. Easy access to the BTS(above ground subway) and MRT(underground subway) directly from the lobby, great food all around, and nightlife around every turn. Housekeeping and the concierge desk were exceptionally helpful and courteous. The rooms are a bit dated but very well maintained. We were upgraded to a grande suite which was very nice and the in room amenities were plentiful and of decent quality. The breakfast buffet was quite extravagant with a lot of Thai and international selections. Didn't do any other meals there as there are so many restaurants and street food nearby. If you take a left out of the hotel, there's a Thai restaurant serving royal Thai cuisine and a food stall a little further down just in front of a food complex with a 50s diner and a Mexican restaurant. Insomnia, a club located through a back door of the diner was surprisingly active at 4am in the morning and the restaurant/bar/hookah bar just out front was a great place to hang out if youre looking for something a little quieter. The pool and fitness facility is a nice, secluded paradise in this very busy city that allows a thorough workout or great way to kill an afternoon. The only confusing part are the elevators: You hear multiple dings before the elevator actually shows up... Haha!

Date of stay: August 2012
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank traveltrooper194
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SGSGM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok, responded to this reviewResponded 26 August 2012

Dear JN194,

Thank you for your generous comments regarding you recent stay at Sheraton Grande Sukhumvit.

It is definitely a great pleasure to receive positive feedback and I will share your comments with the team. We strive to continuously provide exceptional services and I am sure that your feedback will be an encouragement to all of us here.

I look forward to welcoming you back in the near future.

With Kind Regards,

Richard Chapman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2012

This was my 7th stay at the hotel and always my first choice in Bangkok. Over the years the standards remain extremely high, from check in to check out. The staff are fantastic, attentive, warm and friendly. Whilst the décor remains virtually unchanged the ambiance is always there. The Grande Lux rooms are spacious and comfortable. Breakfast is plentiful with good selection of cuisine. Evening cocktails give an opportunity to relax. Senior management interact with the guests which ensures that a high standard is always maintained.
Location next to the Sky Train ensures and easy way to travel around the city.
Look forward to my next visit.

Room tip: Well worth upgrading to the Grande Lux rooms with Butler service and evening cocktails
Date of stay: August 2012
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank ChloesGrandfather
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok, responded to this reviewResponded 14 September 2012

Dear FionasGrandad,

Thank you very much for your continuous support for Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok.

I am extremely pleased to read that you continue to enjoy our facilities and services provided my Luxury Collection ambassadors. We continuously strive to provide our guests with an incomparable stay, and I am happy to know that we are able to deliver as per your comments.

I look forward to welcoming you back for another memorable experience.

With Kind Regards,

Richard Chapman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2012

I spent 10 nights at the Sheraton in July. The Sheraton is exactly what a 5 star property should be. Rooms are well appointed, staff attentive and amenities top notch. the gym is great, breakfast buffet has a very good array of japanese, indian, western and chinese options. Shopping on Sukhumvit is somewhat expensive, but convenient. Lots of dining options within 5-10 minutes walk. There are Skytrain and subway stations in front of the hotel. The only negative i found is that internet is not complimentary. i got it as part of my rate, but hotels need to realise that internet access is not an option any more than clean sheets are for business travellers.

Room tip: facing Sukhumvit road
Date of stay: July 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank naeemsiddiqi
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SGSGM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok, responded to this reviewResponded 26 August 2012

Dear naeemsiddiqi,

Thank you for sharing your experience at Sheraton Grande Sukhumvit.

We welcome all feedbacks as it helps us to maintain our standards and the experience you shared certainly matches our customer service culture that we aim for. I have taken note of both your positive feedback and constructive criticism, as it is an important part in assisting us in maintaining the exceptional service that we are renowned.

I look forward to welcoming you back in the near future.

With Kind Regards,

Richard Chapman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2012

Just finished my stay of two nights at the old but very convenient Sheraton Grande in Bangkok. Hotel has probably one of the best locations in BKK right at the intersection of the BTS Sky Train and the subway.

Check-in was a bit crowded but staff was very attentive to make up for it. Got an upgrade to a Grande Suite with lakeview, sounds funky but is actually two rooms that are connected, one has a bed the other one is decorated as a living room. Nothing wrong with having more space, but the layout feels weird at best and could be much better organized. Room lacks flair and has a very consistent Sheraton design, hence not the hotel for people interested in cutting edge hotel room design. The lobby and restaurant are much better designed and really give this property a great front.

What the property lack in design and somewhat old rooms it makes up with its people. I stay about 200 nights a year in hotels and I have seen lots of good 5 star properties. The staff here is truly outstanding and extremely friendly and helpful. This hotel has probably very good training and has its managers working by example. Amazing quality that other SPG properties should take a benchmark!

Other plus factors are the beautiful sauna area, the nice Thai-style pool, the many options for breakfast and evening cocktails.

Negative points, the shower faucet was not what I expect in a 5 star hotel, but workable for two nights and I got no newspaper in the morning. Other than that everything was very good.

Check out was a breeze and fostered the excellent overall image I have got during my 2 nights here!

Room tip: the higher the better, become a SPG member
Date of stay: August 2012
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fernlicht
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SGSGM, General Manager at Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok, responded to this reviewResponded 26 August 2012

Dear Fernlicht,

Thank you for your kind words and detailed review as it is very much appreciated.

I am pleased to read that you had enjoyed the services of our Luxury Collection Ambassadors, The Grande Spa, your breakfast and the evening cocktails. However, I was concerned that not every aspect you your stay met your expectations. These points have been brought up to the concerned departments to ensure that appropriate follow-up can be taken.

I look forward to the opportunity of welcoming you back soon.

With Kind Regards,

Richard Chapman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews