Had been recommended this hotel by a colleague as a tranquil oasis in Bangkok with outstanding service. Well, it is! Was meeting my partner in Bangkok and thought we would try this hotel over the usual choice of the Mandarin Oriental. Welcome was warm and even though our room was not ready an alternate was found in just minutes (I had arrived hours earlier than expected and do not lay any blame on the hotel). Was gracefully taken to the room and shown all of its amenities.
First impressions are of space, space and more space. Had booked an Executive Deluxe Room and it had all you could need. The bathroom alone was the size of many hotel rooms. Fresh fruit and chocolates were on offer as well as complimentary beer, juice and soft drinks from the minibar. The style is "modern Thai" with much wood and silks. The TV is a good size and can be watched from the lounge or the bed (it spins around) and the addition of a DVD player and iPod docking station were great.
La Scala Restaurant is hosting executive chefs from around the world from the top 50 restaurants. Took a punt to get a booking. Requested inside and was told it was fully booked. Headed out for a bit to come back to see we had a booking on the Terrace which was great. The impression that I got was that the restaurant was full. It should have been made clearer that the terrace was an option - perhaps just a little bit lost in translation!!
The dinner was wonderful with the staff excelling in delivery of food and wine. We also got to meet the chef and he signed our menus - cheesey I know but we were on holidays! Even if you are not staying at the hotel it is worth checking which chef is visiting.
Breakfast at Collonade was also great. Again, the unassuming staff remembered your requests and brought cooked items to your table (such as items from the egg station). This was definately quiter than the hustle and bustle of the Oriental even if it is without a river view. Food quality was outstanding and consistent.
The peace was continued around the pool and there was a distinct lack of children (a big positive for me!). The staff were very attentive in setting up your towels and bringing you water. I think they could improve on offering you a menu when you sit down as it is hard to catch their eye if you want to order something to eat or drink. A minor quibble really.
Final day we had afternoon tea / chocolate buffet (yes, all we did was eat) and the maitre d' was incredible. She remembered us from breakfast and when the first champagne clearly had lost its fizz she replaced it with a glass from a new (and better) bottle. On enquiring when we were leaving (we had a 6:30 am car booked) she insisted on organising breakfast for us. She just asked us what we wanted and when we wanted it delivered. And guess what we had everything we asked for and it was not one minute late - just wonderful.
Also used the hotel cars a couple of times and they were also great and not too expensive.
So, the longer I stayed, the better it got. From the service level and the attention to detail. This will definately be a hotel I will come back to and recommend.
- Official Description (provided by the hotel):
- COLONNADE, all-day dining restaurant features live cooking stations, Carving Trolley and a wide selection of Western and Asian favorites. ... more less
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- Also Known As:
- The Sukhothai Bangkok Hotel Bangkok
- Sukhothai Hotel Bangkok
- Bangkok Sukhothai Hotel