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Reviewed 4 weeks ago

We took two rooms - one for me and my wife and the other for the kids - room for 3. it was little more expensive but was great and worth it.
The hotel location is perfect - right over the Centre Point mall but more important - on the Sky Train station which helped us greatly all through our stay - if it rains or not - the station is right at your hotel and you can go from there to anywhere in the city.
The breakfast was amazing and so is the pool and the gym room.
Special thanks to Ms. Kanyanat who helped us in the reception.
Worth going there next time.

  • Stayed: October 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Ziki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHHT21, Executive Assistant Manager at Grande Centre Point Terminal 21, responded to this reviewResponded 2 weeks ago

Dear Ziki K,

Thank you for taking the time to provide your feedback on your recent stay with us.

It's amazing to read that we have created the best experience for you on your trip in Bangkok. We are delighted to know that you did really enjoy staying with us and that you liked our location which is very excellent as well as the exceptional service from our staff.

We are more than happy to learn that you would definitely return to the hotel again on your next trip to Bangkok and highly appreciated you taking your time to share us your positive experience.

We would be delighted to welcome you back again soon.


Grande Regards,

Wudtichai Keawmeesri [Woody]

Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2018 via mobile

這個飯店地點非常方便
房間很大
櫃臺的服務人員ms.Wipada非常親切服務也很好
離逛街的地方非常近
下次再來曼谷會是首選飯店

The hotel Grande center point Terminal 21 is very good.
We have a wonderful day over here
The front desk ms. Wipada is so nice and help us a lot.
The Service here is very good ,staff is very nice
The hotel location is very good
The room is clean and big and also the view is wonderful
Next time we come back bangkok We will come back defitenily!

Stayed: October 2018, travelled as a couple
Thank Dreamer654724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHHT21, Executive Assistant Manager at Grande Centre Point Terminal 21, responded to this reviewResponded 3 weeks ago

Dear Dreamer654724,

Thank you for taking the time to provide your feedback on your recent stay with us.

It's amazing to read that we have created the best experience for you on your trip in Bangkok. We are delighted to know that you did really enjoy staying with us and that you liked our location which is very excellent as well as the exceptional service from our staff. Also, you found the room clean and great view.

We are more than happy to learn that you would definitely return to the hotel again on your next trip to Bangkok and highly appreciated you taking your time to share us your positive experience.

We would be delighted to welcome you back again soon.


Grande Regards,

Wudtichai Keawmeesri [Woody]
Executive Assistant Manager
Grande Centre Point Terminal 21

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Reviewed 8 October 2018

Stayed 3 nights in a Grand Deluxe room located on the 26th floor. First, the good things...

Location is perfect. The hotel is on top of the popular Terminal 21 shopping mall, a mid-range shopping mall with a good selection of stores and food options. The mall connects to BTS Ashok station. For two of the nights, it happened to pour heavily and you will begin to appreciate why the convenience and location of this hotel is invaluable.

The view is good. I had an unblocked view of the Bangkok skyline and the Bangkok sunset cannot be missed.

Sleep quality, cleanliness and quality of food at its buffet restaurant is comparable to most decent hotels. Hotel staff is polite but won't score full points here for customer service.

What I don't like...

1. Not fully carpeted. Understandably, this is due to the presence of a small pantry area that comes with an electric stove, sink and washing machine. But I would rather live without these amenities in return for full carpet.

2. Temperature of the taps is difficult to control. It is either too hot or too cold and throughout my bath, I had to alternate the hot/cold tap to complete my bath.

3. The rooms use blinds instead of curtains. If you try to catch a nap in the afternoon, it is almost impossible as the light filters through the blinds.

Overall I will still recommend this hotel if convenience and location are important (and it is important for Bangkok!)

  • Stayed: October 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank leejk78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHHT21, Executive Assistant Manager at Grande Centre Point Terminal 21, responded to this reviewResponded 3 weeks ago

Dear leejk78,

I would like to extend my personal thanks to you for taking the time to comment on Blinds Curtain and Room Equipments during your recent stay with us.

Whilst I am pleased to see that your impressions were satisfactory in the main, I have made a special note of the point mentioned which did not meet your approval, and immediate action will be taken to rectify this.

Such information is invaluable to the smooth running of our operation, and our endeavor to provide the highest standards possible. Without the assistance of considerate guests such as yourself, our task would be much more difficult.

I hope we may have the pleasure of welcoming you back to the Grande Centre Point Terminal 21, Bangkok. You can visit us by grandecentrepointhotels with many special promotions and Royalty programmed.


Grande Regards,

Wudtichai Keawmeesri [Woody]
Executive Assistant Manager
Grande Centre Point Terminal 21, Bangkok.

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Reviewed 7 October 2018

Organize the room. Smiling receptionist. Breakfast is very convenient, the transportation is convenient, the subway station is in front, the shopping is very convenient, the shopping center is right next to it.

  • Stayed: October 2018, travelled on business
    • Value
    • Location
    • Service
Thank Max L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHHT21, Executive Assistant Manager at Grande Centre Point Terminal 21, responded to this reviewResponded 4 weeks ago

Dear Max L,

Thank you for taking the time to leave a review for your recent with us at Grande Centre Point Terminal 21 Bangkok.

We are happy to hear that you had an overall pleasant stay, took advantage of our location to go shopping around and found the room is clean. I also appreciate your comments on the friendly and helpful customer service we provide. Our staff put a lot of care and effort into making sure all our guests leave satisfied and it is therefore so nice to read your wonderful feedback praising their service.

Your compliments are greatly appreciated and we hope to see you on your next trip to Bangkok.

Grande Regards,

Wudtichai Keawmeesri [Woody]
Executive Assistant Manager

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Reviewed 7 October 2018 via mobile

Excellent room and great view over the city. Easy accesible from the connected bts and the shopping mall.
On rainy days Terminal21 is great fun, also you can take the bts to other shopping malls like the emporium, mbk, siam and other shopping malls.
Really nice swimming pool with great view
Next time will surely stay here again.

Stayed: October 2018, travelled solo
1  Thank NawienS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHHT21, Executive Assistant Manager at Grande Centre Point Terminal 21, responded to this reviewResponded 4 weeks ago

Dear NawienS1,

Thank you for taking the time to provide your feedback on your recent stay with us.

It's amazing to read that we have created the best experience for you on your trip in Bangkok. We are delighted to know that you did really enjoy staying with us and that you liked our location which is very excellent as well as the room clean with great view.

We are more than happy to learn that you would definitely return to the hotel again on your next trip to Bangkok and highly appreciated you taking your time to share us your positive experience.

We would be delighted to welcome you back again soon.

Grande Regards,

Wudtichai Keawmeesri [Woody]
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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