We went as a family of 5 during Covid. The managers were really lovely and spoke good English. The beds were comfortable and the room clean. The domestic staff were lovely and really helpful. The issues we had were:

- The hotel advertised that a personal service would collect from the airport and drive us to hospital to have a PCR before checking in. We were left hanging about at the airport for over an hour and my daughter who travelled seperately was left hanging for 2hrs. The manager tried to ensure we got the PCR results at the same time which was helpful.

- I ordered an omelette and ticked a form indicating what I would like in it. I'm a vegetarian and found pork in my omelette.

- Breakfast was like the hunger games. Plates were not washed fast enough so often you had to wait for them to be replaced.

- Options for vegetarians were limited

- The coffee machine broke down 3 times during our stay. When it did work, it was incredibly slow resulting in a queue at the coffee machine

It is good location and good service
I have been to many hotels in BKK
It was good price and everything is nice.
The fitness and swimming pool is like a gym.
Recommend silom branch
The car park is also very nice!!
The room has all amenities and dry
Thank you for staff miss tong. She v kind and helpful
Also all staffs nice.

Near many shops and massages

The check-in was so fast and efficient! Coco was also very friendly and helpful. Would definitely recommend staying here. There’s Netflix on the TV and the view of the MahaNaKhon building is also a plus.