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Novotel Bangkok Ploenchit Sukhumvit
Ranked #43 of 851 Hotels in Bangkok
Certificate of Excellence
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3,527 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Medan, Indonesia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 29 February 2012

Used to stay at Baiyoke Sky. Decided to stay some where near BTS. The Hotel: new, clean and comfortable. There is no Shaver considering it is 4-1/2 star hotel.

The Staff: Lousy, first the receptionist gave us a key to 24th floor, and we could not enter the room. The bell boy went downstairs to reset the Key, when we opened the door, there is someone staying in the room. Sigh... So I went down personally and was simply told that we were given wrong room. finally, we were checked into the room. I requested a twin bed but was given Double bed. The next day, I called the receptionist to ask about Breakfast Voucher. I was told that there is no voucher needed and all we need to do just tell them the room number. As I have to work, I asked my wife to go and take her breakfast with an old relative. Somehow, I was charged 1000+bath for the breakfast. I protested, but was told that my room does not include bfast. and "out of goodwill" the Manager gave 15% discount. I paid 900+ bath for my wife not so nice bfast (1000bath can get much nicer bfast or dinner at Chinatown or elsewhere).

BTS is convenient, but Tuk-Tuk and Taxi is cheaper means of transport (if you know how to bargain. For example, taking BTS to Chatuchak weekend Market cost 4persons 160Bath. But taking Taxi back to Hotel cost me 150Bath minus walks to BTS.

Tuk-tuk is about 80bath from Hotel to Siam Square. So if u are travelling by 4persons, taxi or tuk-tuk is the better means of transport.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank oceancalmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, 9 October 2014
"Dear oceancalmer,

We truly appreciate the time you have taken to leave a review on TripAdvisor.

Novotel Bangkok Ploenchit pays close attention to all the details in the hotel, from the interior design to the room amenities and exceptional service provided by our well-trained staff. It is very gratifying for myself and the team to know that you have enjoyed your stay with us.

We hope to have the opportunity of welcoming you back!

Warm regards from Bangkok,

Rod Munro
General Manager"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 26 February 2012

We were very happy with our stay at the Novotel Ploenchit. The hotel is brand new (opened in 2011) and our room was very modern with a design look and everything one might need. The buffet breakfast offered so much choice we could have something different every day, and the staff was great, especially the concierge desk very helpful.

The location is excellent, the skytrain station is literaly 1 minute's walk from the main door, which is great after a long day in Bangkok. Since the hotel is brand new some taxi drivers did not know it and dropped us off at another Novotel in the area, so for the rest of the trip we just asked them to drop us off at the skytrain Ploenchit station and that was just fine since it's so close.
Only "negative" comment: there were only two PC in the lobby with free internet access, and obviously they were very often busy when we needed them. The rates in the lobby bar are very high for Bangkok, but not surprising for a 4 stars hotel.
We would definitly recommend this hotel and would stay there again.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elbereth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, 9 October 2014
"Dear Elbereth,

We truly appreciate the time you have taken to leave a review on TripAdvisor.

Novotel Bangkok Ploenchit pays close attention to all the details in the hotel, from the interior design to the room amenities and exceptional service provided by our well-trained staff. It is very gratifying for myself and the team to know that you have enjoyed your stay with us.

We hope to have the opportunity of welcoming you back!

Warm regards from Bangkok,

Rod Munro
General Manager"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Bangkok Ploenchit Sukhumvit

Property: Novotel Bangkok Ploenchit Sukhumvit
Address: 566 Ploenchit Road | Lumpini, Patumwan, Bangkok 10330, Thailand (Formerly Novotel Bangkok Fenix Ploenchit)
Region: Thailand > Bangkok
Amenities:
Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Business Hotel in Bangkok
#30 Spa Hotel in Bangkok
#39 Luxury Hotel in Bangkok
#50 Romantic Hotel in Bangkok
#52 Family Hotel in Bangkok
Price Range (Based on Average Rates): €
Hotel Class:4 star — Novotel Bangkok Ploenchit Sukhumvit 4*
Number of rooms: 370
Official Description (provided by the hotel):
Ideally situated in the heart of Bangkok, our perfect location next to Ploenchit BTS sky train station connects you to all your leisure and business needs in Bangkok, closed to the Central Embassy and easy access to famous Siam Square, Siam Paragon and Central World. The hotel offers 370 modern guestrooms, The SQUARE Restaurant for all-day-dining, 24-Hour Room Services and Dee Lounge & Beer Garden. Novotel Bangkok Ploenchit Sukhumvit also features free Wi-Fi internet access in every guestroom and over the public area, outdoor swimming pool and In Balance Fitness Center. The hotel blends exceptional service with superb facilities, providing guests with memorable experiences on every visit. ... more   less 
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Also Known As:
Novotel Bangkok Fenix Ploenchit Hotel Bangkok

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