The area around the hotel is less pleasant, especially if traveling with children.
Did not like that the breakfast was a la carte and that there were limited options. Though the staff made an effort, I didn't appreciate it.
On booking.com says that there are toiletries included, although we only got shower gel and shampoo. No conditioner or soap (used the soap gel as soap).
The staff did not read my mail with the desire to get a quieter room and gave us the first room in the corridor, where one could hear EVERY movement in the corridor
Went down and got another room, but it was much poorer (less pleasant) than the first: did not even have bedside tables and even the duvet cover! (see picture)
Another disappointment was that the free trasfer offered to the metro station Rama 9 is only at certain times of the day, something that the booking.com does not have in its description. I pointed this out to the hotel reception and now they have downloaded a picture with the times they drive to the metro station. Improvement for future guests, but disappointment for me at the time I needed that free transfer :(
I liked a lot the pool on the rooftop , especially that it was open to 10 pm