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kingciaran
Galway

Be wary of services offered!!

1.0 of 5 bubblesReviewed 7 Sept 2012
We stayed here in a superior double room for seven days at the end of the July/early August. The room was nice with a comfortable bed. The room was slightly small but it was to be expected in a large city such as Bangkok. The bathroom was extremely small and there was very little space between the toilet and the wall. The room was well cleaned each day even though the cleaning of our room took place just before 5pm each day.

We encountered a few issues though upon check out. First of all, we had gotten laundry done for which we were told it was 20 baht per kg, which was good value compared to the rest of our time in Thailand. We dropped our laundry down to reception and it was given back later than evening. Throughout our seven months travelling we never had washed more than 8 kg. Upon checkout we were hit with a bill of 300 baht for our laundry, which would have accounted for 15 kg of laundry (One fully packed rucksack weighed just about 15kgs, so we know our laundry did not weigh this much!). We disputed this but we were under pressure to get a flight so we ended up having to pay this amount.

Also, we were charge 600 baht for a taxi to the airport, this amount included all tolls. However, upon our arrival at Bangkok airport we got a metered taxi from the airport which cost us 370 baht including tolls to this hotel.

The hotel itself is hidden away of the main road and we were glad they have directions on their website in Thai for the taxi driver to find. The hotel is about 15 minutes of a walk to Khao San Road and 25 minutes to the Grand Palace. The receptionist did not have very good English to answer our questions regarding how best to get to certain areas of the city. The hotel is located close to the first stop on the canal ferry which is very useful for getting to the Jim Thompson Museum and the MBK centre.

There was a nice breakfast each day even though it was the same for each of the days we stayed there. First of all we were offered coffee or tea. Then we were each given a plate of fruit which usually included pineapple, mango and papaya. We were asked for what kind of eggs we wanted and we were given toast before the eggs arrived. It was an enjoyable breakfast but a different option such as muesli or cereal would be appreciated so that you could have something different one of the days.

The two incidents listed above which occurred during check out really soured our stay in this hotel. This was a shame as the rest of the stay was enjoyable but we would advise to be very careful in getting any extra services from the hotel other than the room as they are not to be trusted.
Date of stay: July 2012
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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Reviewed 29 August 2012

We arrived very late and yet the staff was there to welcome us and get us settled. The next morning they helped us plan our day, they held our bags and made arrangements to get us to the airport. We only had one day in Bangkok and found this location to be good for visiting the palace, amulet market, etc. One of the best sites we went to was a small museum dedicated to King Rama located at the university on the river.

Date of stay: June 2012
  • Trip type: Travelled as a couple
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Thank yellowpoplar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 August 2012

This hotel is very difficult to find. And, I learned a key piece of information. If you're going to a teaming city with a high poverty index, do not stay in the central tourist area. In trying to find this place, we were constantly assailed by beggers, vendors, scammers, you name it. The English at the front desk was variable. The bathroom was the smallest of 8 hotels we visited in SE Asia. Had to sit side saddle on the throne. The air conditioner kept up a non-stop conversation all night. Of 8 or so massages offered at the hotel, only the high-priced 2 hour massage was "available". Really. The one bright light was when we entered at 10 am after an all night flight, they let us collapse in our room immediately.

Room tip: Listen to the air conditioner. If it's noisy, ask for another room.
Date of stay: July 2012
  • Trip type: Travelled as a couple
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1  Thank BuieKnife
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 August 2012

We stayed her for a night in July and found the place to be a great stay in Bangkok. Most freindliest staff, good food, location is a little ard to find but this ensure a quite night. The Soi it is located on has some nice food and just a short stroll to the famous Khao San Road. Very salubrious location. I would highly reccommend as I have stayed in maybe 50 hotels in and around Bangkok and this one is the best on a 3 star budget looking for 4 star..

Room tip: The lift is a bit slow so stay on the lower floors and use the stairs..
Date of stay: July 2012
  • Trip type: Travelled as a couple
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1  Thank Scott H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 July 2012

I'm so glad I stayed here. For a 31 year old solo female traveller looking for somewhere safe, clean, helpful, within a good location and for a budget of £25 per night - this is a great choice!
The staff are welcoming and always on hand and the rooms are clean, air contiditioned, great wi-fi everywhere, and much more. Bathroom was quite tiny but for a quick shower without any insects - it did me just fine.
Breakfast is fresh fruit, toast, eggs and bacon. Refreshing!!
In terms of location, khoa San road - 5 min walk, grand palace 15/20 mins. During my 2 day stay here I've managed to visit Khoa San Road (worth a look but really for the 18-25 year olds wanting to get drunk and rowdy), Grand Place, wat Pho, pakurat (little India), wat Arun and wandered a few streets. I've managed to do all this on foot, express boat and a local bus (safe and helpful). I've tried to avoid the tuk tuks but will give it a go later on in my journey. Point is it's a great place even if your on your own.
Nice seating area in the lobby again with excellent wi fi. There is a PC here but not sure if free to use as I used my iPad. Look confident and you should be ok.

Date of stay: July 2012
  • Trip type: Travelled solo
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1  Thank SandeepRuby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 June 2012

This beauty of a hotel is worthy of high praises! situated in a quiet and safe place in the heart of Bangkok, Sourire is what you may call,your private idaho...the ambiance is so homey..so relaxing you may want to linger a little bit longer before you go out and explore the old and new Bangkok.

Unique Qualities: I believed that a hotel owner's personality and character, reflects the hotel itself and the graciously elegant Kun Souri, who is the owner of this heavenly place has tender loving care for her customers! She knows best that an excellent bed is the foremost priority of a tired traveller..well, i thought i was a royalty when i lay down on it. Rooms are so cozy and very neat...there's hot and cold water in the shower and in the faucet..water's plenty and clean smelling...mineral waters in the room are free...there's medium sized t.v. and ref...beautiful dark wood furnishings...excellent housekeeping indeed...one can really smell the essence of Thailand in the room...lovely! The breakfast that Kun Souri personally served us had complete food pyramid..there you will know how she cares for our health! We are first time travellers in Thailand and will only be staying for a night and a day and we are very cautioned and scared, but Kun Souri made us feel so calm and relax in her lovely place..giving us tips on how to go places by walking/strolling around all the way to majestic temples and the marvelous Grand Palace...riding the famous"tuk-tuk" and the water taxis.. and how to make bargain in the market...she thought us several thai words to be able to communicate with the people. Before we leave in the morning, Kun Souri toured us in her secret garden on the top floor and roof top......i saw paradise...truly! There's beautiful landscape of plantation in there..lovely jacuzzis..of course the amazing view of Bangkok! Awesome...feels like one is in the garden of eden,with the exception of animals,of course. Our stay there was truly amazing...amazing Kun Souri and Sourire @ Rattanakosin Island Hotel...amazing Bangkok...amazing Thailand!

Read more: http://members.virtualtourist.com/m/p/m/221326/#ixzz1zCPLYah6

Date of stay: May 2012
  • Trip type: Travelled with friends
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Thank marie grace d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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