Not so much a review - more an apology to the Dawin Management. On my last visit I mentioned the cockroach that decided to run about my room; what I was unable to mention (either through my own IT biffness or Tripadvisors inability to let people edit their own reviews - I would like to think it was the latter, but rather suspect the former!) was thatthe management PM'd me within 24 hours to apologise, ask which room and where the roach went. Shortly afterwards another email from Dawin confirmed they had found the offending beastie and had checked all the other rooms.
Responses like this only increase my admiration for the hotel and a subsequent stay in January 2012 confirm a roach-free stay. Well done Dawin Management and staff!More
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