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“Good location but small rooms and inconsistent service”
Review of Home Hotel

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Home Hotel
Ranked #93 of 587 Hotels in Taipei
Certificate of Excellence
Reviewed 9 December 2017

This hotel is in a convenient location for sightseeing, but I the rooms are very small and are a little tired. Also, for the cost of the hotel room, I was expecting a much better breakfast in the morning (other less expensive hotels in Taipei have a much better breakfast). Additionally, I found that the service at the hotel was very inconsistent. Some of the staff were very helpful while other front desk staff were very indifferent to our needs. If I were to go back to Taipei, I would probably choose a less convenient location for better amenities and service.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Hermes1216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
berthsu, 前廳部經理 at Home Hotel, responded to this reviewResponded 4 January 2018

Dear Hermes 1216.

Warmest greeting from Home Hotel.

First of all, we would like to thank you for writing us a comment.

We are sorry that your stay this time didn't up your expectation. We are working hard to improve ourselves to provide a better service quality to our guests.
Please provide us more detail via e-mail: info@homehotel.com.tw regarding the breakfast and service inconsistent you mentioned. Your feedback will be a great help to us. Lastly, it will be an honored to welcome you coming back again.
We wish you have a happy travel !

Sincerely yours,

Cindy Liao
Front Office Assistant Manager
NO PLACE LIKE HOME

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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8 - 12 of 353 reviews

Reviewed 25 November 2017

Home hotel.... very good...... central........Good rooms, i had high modern room, very good, only there for our show, so only late night drinking, bar food, all very good great bar staff, gave our big group excellent service.

Room Tip: Choose a high room, for the view..
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  • Stayed: November 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
berthsu, 前廳部經理 at Home Hotel, responded to this reviewResponded 4 January 2018

Dear Paul T,

Warm greeting from Home Hotel !
We are pleased to know that you and your friend enjoyed your stay with us !
Your positive comment is a huge encouragement to our entire staff.
We are honored and looking forward to welcoming you and your group back in the near future.

Happy travels !

Cindy Liao
Front Desk Assistant Manager
NO PLACE LIKE HOME

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2017 via mobile

Very trendy and state of the art hotel rooms.
Perfect for international travellers with a interior design that brings peace and relaxed atmosphere.

Top quality amenities and amazing walk in hot tub with views.

A top choice when you appreciate the small details which make a big difference.

Highly recommended!

Stayed: November 2017, travelled on business
Thank leandroming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2017 via mobile

Location is superb next to Taipei 101 and many shopping centers . Hotel has small lobby at 3rd floor. Room is small yet clean and modern. Cannot see Taipei 101 as other building high rise blocks the view. Breakfast is poor. One day had no wifi in the room. It if was not for the great location the hotel has not many other appeal.

Stayed: November 2017, travelled on business
Thank Manuel Enrique F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2017

I stayed here for two nights, attending a wedding at a nearby hotel.
The room is clean and well equipped. The breakfast is good. Staff here are helpful.
What I like best is the location. It is only a few minutes away from XiangShan MRT station and the 1010 MRT station.
The hotel is at the end of the Chianti Avenue Plaza, with a few major department stores and a cinema nearby.
There is a construction going on right next to the hotel, but since I stayed over the weekend, I didn't hear any noise at all. The noise actually comes from the restaurants downstairs in the wee hour, but not too bad.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank ALB215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
berthsu, 前廳部經理 at Home Hotel, responded to this reviewResponded 15 December 2017

Dear ALB215,

Warm greeting from HOME Hotel.
Thank you for your kind words on Tripadvisor, and we are pleased to learn that you had a wonderful stay with us. We are honored and looking forward to welcoming you back in the near future. Lastly, if you have any further concerns, please feel free to contact us. Thank you very much and have happy travels.
Best wishes,

Cindy Liao
Front Office Assistant Manager
NO PLACE LIKE HOME

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Home Hotel

Address: No.90 Songren Road, Xinyi District, Taipei, Taiwan
Region: Taiwan > Taipei
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #93 of 587 Hotels in Taipei
Price Range: €140 - €244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Home Hotel 4*
Number of rooms: 113
Official Description (provided by the hotel):
+About HOME HOTELNo Place Like HomeTravels are composed of happy memories and wonderful experiences, and to encounter a place like home during your travels is especially precious. Even though the design of home varies across different cultures, the meaning and the perception of home is beyond boundaries. Our goal is to create a place that is welcoming, comforting and relaxing, a place you can call home to in Taiwan!Home Hotel is truly proud to be MIT (Made In Taiwan), therefore we co-operated with various Taiwan specialty and design brands to provide a platform for our guests to experience and learn more about the creativity, innovation and traditions of Taiwan. Taiwan has abundant natural wonders, inspiring cultures and surprising creativity! We would like our guests to open their hearts to new discoveries and new experiences while staying with us and we hope through our creativity and services, you can experience all the wonderful things Taiwan has to offer! +We are proud of MIT (Made in Taiwan)What does MIT (Made In Taiwan) mean? To Home Hotel, it represents quality Taiwan Brands.Our goal is to create a Home at Taiwan for our guests, since it’s a home in Taiwan, there should be many Taiwanese things in it! Therefore we invited famous Taiwanese interior designers to design the hotel and we also invited Taiwanese Artists Jeff Wang and Nicole Teng to design our corporate identity and guest amenities. To reinforce our goal of introducing Taiwanese brands to our guests, we’ve co-operated with numerous Taiwanese design or specialty brands to create cross-over products for the room, including brands such as Zenique Tea, MRKT, CHIMEI, O’Right…etc. We wish to utilize our rooms as a platform for our guests to better understand and enjoy what Taiwan has to offer! ... more   less 
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