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All reviews nearby mall botanical gardens rooms are comfortable train station free wifi gym business
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Reviewed 16 November 2015

The hotel is right on a major road and within walking distance of a shopping mall.
The rooms are neat and toilets sparkling, Shaky elevator, modest breakfast. Courteous staff. Good for short business visitors

Room Tip: Higher floor rooms gives a good view of the city
  • Stayed: November 2015, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank onyedika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Luis G, General Manager at Hotel Tivoli Maputo, responded to this reviewResponded 1 November 2017

Dear Mr/s. Onyedika,

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are happy that you enjoyed your stay. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again in the near future.

Best Regards,
Isabel Mandofa
Directors secretary &
Event Coordinator.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2015 via mobile

Quite nice and pleasant experience. Nicely maintained establishment. Staff (especially from the restaurant) which I interacted with are very pleasant, albeit the apparent limitation in communicating in English at times. If you speak Portuguese, you will not get stuck.

Only gripe and warning would be beware as the hotel only has one iron and they do not borrow it out between 0800-1700hrs daily. Oh and perhaps I should add that to unlock the safe, the hotel needs to call in someone from outside and this service is not available after hours. So just be mindful if you choose to use a mag stripe card to lock it with and somehow have trouble unlocking it later, you will have to wait until the next day perhaps till at least 0900hrs.

The hotel is also right round the corner from Maputo shopping centre, although I must admit that I found nothing of interest to purchase from there. There is apparently a crafts market close by too, but owing to a packed schedule, never got to visit that one.

In general though I would recommend it. The gripes are minimal and quite good value in Maputo compared to other hotels nearby.

Stayed: September 2015, travelled on business
8  Thank Nicholas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Luis G, General Manager at Hotel Tivoli Maputo, responded to this reviewResponded 13 January 2018

Dear Nicholas S.
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Best Regards,
Isabel Mandofa
Directors secretary &
Event Coordinator.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2015

This a good choice for Maputo. The rooms are nice and clean and the staff is friendly. My only concern is the location. This part of the city was very empty at night and I didn't feel as safe going out in the evenings as I did in other parts of the city. Wifi was also pretty spotty in the rooms.

  • Stayed: July 2015, travelled on business
    • Value
    • Rooms
    • Service
Thank Nicole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Luis G, General Manager at Hotel Tivoli Maputo, responded to this reviewResponded 12 December 2017

Dear Mr/s. Nicole C.,
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.
Sincerely,
Isabel Mandofa
Directors secretary &
Event Coordinator.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2015

Large rooms with all amenities you require. Good location and friendly staff. Great Breakfast. Rooms are clean and hotel is well maintained. Maputo mall is nearby with lots of shopping and eating options.

  • Stayed: August 2015, travelled on business
    • Value
    • Location
    • Service
1  Thank Vishan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TDHotels, Gerente geral at Hotel Tivoli Maputo, responded to this reviewResponded 2 September 2015
Google Translation

Bom Dia;

Obrigado pela sua avaliação muito importante para podermos melhorar os nossos serviços.

Cumprimentos.

Gomes de Sousa

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Reviewed 9 August 2015 via mobile

This hotel is located in the heart of downtown which I thought would be very convenient but many businesses are actually not located here. That said, nothing is too far away from this location.

Pros: Recently renovated. Nice shower with consistent pressure and hot water. Very comfortable bed. Laundry was done nicely and promptly returned.

Cons: The hotel itself is modern but a bit dark and dingy. The one elevator is frustrating as you usually have to wait a while for it. The breakfast is not great and the in room dining menu is not appetizing. Always having to re login to the Internet is a minor inconvenience.

Overall, not bad for Maputo from what I understand. Didn't see any bugs. Would prefer they updated the lighting and revamped the restaurant food and menu.

Stayed: August 2015, travelled on business
1  Thank ADesai90024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TDHotels, Gerente geral at Hotel Tivoli Maputo, responded to this reviewResponded 2 September 2015
Google Translation

Prezado hóspede;
Gostariamos de aproveitar esta oportunidade para agradecer os seus comentários que se revestem da maior importancia para a melhoria dos serviços do nosso hotel.

Obrigado por ter destacado aquilo que mais gostou. Lamentamos profundamente que a a iluminação e os menus do pequeno almoço e jantar não tenham sido do vosso agrado e agradecemos a vossa sugestão, a qual ira ser tomada em consideração de imediato.
Trataremos cada situação apresentada com os diferentes departamentos envolvidos para garantir conformidades com os padrões de serviço que a nossa equipa já habituou os nossos clientes.

Obrigado.

Gomes de Sousa

http://www.tripadvisor.com.br/ShowUserReviews-g293819-d784666-r270824664-Hotel_Tivoli_Maputo-Maputo_Maputo_Province.html#

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