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Reviews (186)
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Reviewed 30 April 2018

Had the pleasure of staying at this lovely hotel. The rooms are stunning and I felt absolutely at home. The deco and atmosphere are great and safety isn’t an option it’s compulsory. And the recommendations given by the staff were great

Stayed: April 2018, travelled with friends
Review collected in partnership with this hotel
Thank Zandamthembu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Tulip A, Manager at Golden Tulip Addis Ababa Hotel, responded to this reviewResponded 2 May 2018

Dear Valued Guest,

Thank you for taking your precious time to review your stay with us, we highly value your kind words. It’s encouraging for us every time we hear great reviews such as this one.

Guest satisfaction is our primary concern and we pride ourselves in providing first class services to all our guests. We are also very happy to hear that our team made you feel safe and welcome.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2018 via mobile

We ran an event at the hotel. Staff were extremely accommodating, efficient and friendly. Facilities are getting a bit faded, was probably cutting edge back in 2010.

Place seems rather expensive for what it is. Apparently the competition is twice the price, so perhaps they have found their niche. Food is plentiful and of good quality.

Stayed: April 2018, travelled on business
Thank f200918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Tulip A, Manager at Golden Tulip Addis Ababa Hotel, responded to this reviewResponded 30 April 2018

Dear Valued Guest,

Thank you very much for taking your precious time to review your stay with us, we highly value your kind words.

We are continuously trying to improve on our facilities and our services, so we have duly noted your constructive comment.

We hope we will have the pleasure to welcome you back again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2018 via mobile

The hotel is ideally located, 5min from anything that can be of interest to anyone visiting Addis. The building is impressive on the outside with white glove butlers at the entrance ready to welcome you in. Other than that, this is just another of those overpriced overhyped places that have been cropping up all over city in the past year or two. Where to start?
Room: traces of wear and tear, room/toilet lights not working, we had to call the tech service 3 times during our stay. Same thing with the tv they had to replace the tuner at some point to make it work.
Service: that of a European 2-star hotel . A bit amateurish. They seem to bank on smiling in lieu of good service. You will be served plenty of “sir” and “m’am” “downtown abbey” style if you like that sort of thing.
Restaurant/buffet: limited. Very limited. For a 12$+ in-room breakfast expect 2-3 croissant, a glass of juice and a cup of coffee/thee.
Laundry: expensive. dry-cleaning a pair of trousers will set you back 12$. They ironed dirty trousers instead of dry-cleaning them first. I ended up with permanently stained clothes and a lousy excuse.
Reception: Helpful. This is the only plus imho.
Summing up this is a 2-star hotel by European/international standard, posing as a 5-star.
Ps: They show all sorts of certificate of excellence badges from TripAdvisor, Booking... at their front office. The figures are far from accurate.

Stayed: April 2018, travelled as a couple
Thank Sam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Tulip A, Manager at Golden Tulip Addis Ababa Hotel, responded to this reviewResponded 26 April 2018

Dear Mr. Sam,

Thank you for taking your precious time to review your experience with us. Guest satisfaction is our primary concern and we always strive to maintain our services so we appreciate your constructive input.

We are very sorry to hear that your experience at Golden Tulip Addis Ababa Hotel was not up to your satisfaction. We have taken all of your comments into consideration and we aim to enhance our services and facilities to meet our customers’ expectations.

We look forward to another opportunity to host you at our property, and once again, thank you for your feed back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2018 via mobile

To Ethiopian / Addis Ababa standards, this is one of the best hotels around. Room rates in Addis are to European standards but quality is not. The Golden Tulip is quite allright though and certainly the best choice for staying in Addis. Close to airport and right in the middle of Bole, the city’s entertainment area.

Stayed: April 2018, travelled on business
Thank Ian v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Tulip A, Manager at Golden Tulip Addis Ababa Hotel, responded to this reviewResponded 18 April 2018

Dear Ian,

Thank you for taking your precious time to review your stay with us, your comment is very much valued. We are very happy to know that your stay with us was up to your satisfaction.

Our staff aims to provide every guest with first class services as the hotel prides itself in international standard services. We are glad to be your primary choice when you visit Addis Ababa again.

We look forward to welcome you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018

The hotel was exceptionally comfortable. What makes this hotel is the level of friendliness of the team. Good wifi good food and great coffee. Really good central location which suited my needs. Will be back and felt very safe as a female traveler.

Room Tip: Just be a little careful of the office chairs in the room a little too heavy so fell of it !! User error
Stayed: April 2018, travelled on business
Review collected in partnership with this hotel
Thank 977sjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden Tulip A, Manager at Golden Tulip Addis Ababa Hotel, responded to this reviewResponded 17 April 2018

Dear Valued Guest,

Thank you for taking your precious time to review your stay with us, we highly value your kind words. It’s encouraging for us every time we hear great reviews such as this one. Guest satisfaction is our primary concern and we pride ourselves in providing first class services to all our guests.

We are also very happy to hear that our team made you feel safe and welcome.

We look forward to welcoming you back to Golden Tulip Addis Ababa Hotel in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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