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Reviewed 12 October 2018

Booked as a guest house advised they couldn’t honour our booking. Glad we stayed here instead. Rooms noisy but clean and spacious. Staff pleasant. Free Wi-Fi tea and coffee and water in room. Breakfast extra. And a view of the presidents cavalcade as a free extra about 7.30am!

  • Stayed: October 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Elaine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JemmaW211, Manager at The N1 Hotel Harare, responded to this reviewResponded 15 October 2018

Dear Elaine P
Thank you for taking the time to review us and share your feedback. Its most welcome.

We are glad you enjoyed your stay with us and found everything to your liking.

We look forward to welcoming you back.

Kind regards
Jemma Wicks, Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2018

Very convenient, comfortable and secure . A level of cleanliness which should be sustained and improved on . Just of note was the water pressure in the showers , a better pressure boosting system required to ensure the comfort and all round cleanliness when taking a bath . Otherwise , the fascilities are world class and yes thank you for the level of quality

  • Stayed: October 2018, travelled with family
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Review collected in partnership with this hotel
Thank munyamats75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tessa N, Manager at The N1 Hotel Harare, responded to this reviewResponded 9 October 2018

Dear munyamats75,

Thank you so much for taking the time to review us on Tripadvisor and for sharing your feedback and suggestions with us.

We are delighted that you enjoyed your recent stay and we look forward to passing your wonderful comments on to our team.

We apologise that you experienced some challenges with the water pressure in your room and we will address this immediately.

We look forward to welcoming you back again.

Warm Regards,
Tessa Nesbitt

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Reviewed 30 September 2018

We arrived at the hotel without a booking and required 3 double rooms and only 1 was available.We received very good service by the gentleman who went out of his way to phone around perspective guests that had booked online to find out if they were still keeping their booking. After 10 minutes or so he gave us great news that he had found 2 other rooms that were cancelled.The rooms were clean and tidy, bedding had clean crisp and bathrooms was clean. It is worth the money you pay.Wifi was great.Location is great as it's in town and near many amenities.The one downside of the hotel is that it does not accommodate family rooms with two double beds. We had to book 2 double rooms as opposed 1 family room.

  • Stayed: September 2018, travelled with family
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Review collected in partnership with this hotel
Thank tmahofa57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JemmaW211, Manager at The N1 Hotel Harare, responded to this reviewResponded 2 October 2018

Dear tmahofa57

Thank you so much for taking the time to review the hotel and share with us your feedback. We love to hear from our guests.

Management is delighted that you received great service and that your request was accommodated! We always aim to please our guests.
We will pass on your kind words to our team, as they love to hear from guests too.

We look forward to welcoming you back in the future.

Kind regards
Jemma Wicks, Manager.

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Reviewed 27 September 2018

the only blight to an otherwise memorable stay was the delay encountered when I checked in. It seems there was an IT problem which took time to be rectified. In the meanwhile we were seated at the reception

  • Stayed: September 2018, travelled on business
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Review collected in partnership with this hotel
Thank 621wilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JemmaW211, Manager at The N1 Hotel Harare, responded to this reviewResponded 2 October 2018

Dear 621wilson

Thank you for taking the time to review the hotel and share your feedback with us.

Management would like to apologise for the delay in your check in. We were in the process of up grading our systems so that we may offer even better service to our valued guests in the future. Thank you for your understanding in this matter.

We look forward to welcoming you back.

Kind regards
Jemma Wicks, Manager.

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Reviewed 20 September 2018

Thanks so much for the N1 Hotel which i labelled, 'House of rest' surely i rested quiet well with my wife. God bless you! With time in this life, we would love to come back again!But the problem was you could not serve us with breakfast after paying such an amount.

  • Stayed: August 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank skosanacleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JemmaW211, Manager at The N1 Hotel Harare, responded to this reviewResponded 21 September 2018

Dear skosanacleo

Thank you for taking the time to write a review and for such a lovely review too.

We are delighted that you enjoyed your time with us and were well rested.


Kind regards
Jemma Wicks, Manager.

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