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“Good location - terrible service. With so many great options in the beautiful city, no need to settle for this”
Review of Riad des Arts

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Riad des Arts
Ranked #504 of 1,159 Marrakech B&B and Inns
Reviewed 4 June 2012

Firstly, the transfer from the train station was 17euro (cost us about 2 euro in the taxi on the return journey) and really not worth it. We chose it as we were concerned about finding the riad in the winding alleyways of the medina, but the transfer van merely drove us to the edge of square and dumped us there, in the pouring rain.
After paying a local to take us there, there was no one to receive us (even though they knew what time we were arriving as they arranged the transfer). Eventually a cleaner opened the door and pointed to a room, then left us.
It was not until our third day (when it was time to settle our bill) did we eventually have any conversation with the staff. Our only conversation with the owner was as were leaving, when he chastised us for leaving breakfast uneaten. We told him we were told nothing about breakfast and pointed to our booking which makes no mention of it.
The room was very noisy on the ground floor as there is a large gap between the door frame and the wall, you can hear every sound from the courtyard (and vice versa I am sure). The shower was also poorly constructed meaning the whole bathroom floor was permanently flooded.

Room Tip: Do not take the ground floor room if you value any level of privacy or want a peaceful sleep.
  • Stayed: April 2012, travelled as a couple
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5  Thank Accra049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 - 24 of 115 reviews

Reviewed 7 March 2012

I saw the pictures on internet, and fell in love with the riad. When I actually arrived there it had exceeded my expectations. The riad is nearly 2 minutes away from the square and as soon as you enter you forget all about the hustle and bustle of the city. Its a great escape!!! We stayed in the Grise room and it was so beautiful. It looked even better than on the pictures. The beds are really comfortable with high quality cushions. There is a "salon" to watch some tv and there are a few chill out places in the riad. The rooftop terrace takes your breathe away. A great place to chill out after a day of shopping in the souqs. The breakfast is delicious!!!

They really put a lot of thought in to the design of the riad. Locationwise and designwise absolutely recommendable. The warm hearted staffmembers made my stay there (6 days) a pleasure. If I do go back to Marrakech i would immediately consider this riad as my only option. I really miss it a lot and would go back again any day!

  • Stayed: March 2012, travelled with friends
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2  Thank hafida a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2012

It was difficult to get directions to arrive at the riad on my own from the train station without using the riad's rather pricey pickup service. No welcome as in other riads (tea/juice, info) so didn't know about the roof terrace until the day I left. Staff seemed indifferent - no map, no assistance navigating medina, no apology although two lights in room and bathroom were out. Also, there's a 5% surcharge for using credit card which wasn't disclosed until after noncancelable reservation made.

  • Stayed: March 2012
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4  Thank JCinSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2012

A group of seven of us took the Riad for a special birthday. We had a wonderful time. The location is perfect, the rooms excellent, the staff were so helpful and accommodating. Yes the call to prayer woke us in the morning, but isn't that how it's meant to be? Highly recommended by picky people

Room Tip: All were great. If you are a light sleeper the room on the roof may be one to avoid!
  • Stayed: December 2011, travelled with friends
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Thank Laura N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2011

First of all, this riad is an amazing location, right in the middle of the Medina. While we were a bit skeptical when our airport transfer dropped us off at the edge of the square, unloaded our bags into a random cart, and told us "Now you walk", when we walked into the Riad it was like arriving at an oasis.

Our group of 12 had rented out the entire riad and everyone was happy with their accommodation. The main floor area and the rooftop patio were perfect to socialize and chill out after a long day in the souks. And the plunge pool, while chilly, was a lifesaver on the hotter days.

But the staff at the riad were the real gems of this stay. They put up with all our loud behaviour, were courteous, and when our trip hit some road bumps, they were able to fix things quickly and effectively. To make a long story short, when our hotel in the Mountains sent a minibus that broke down on arrival, we telephoned Riad des Arts and they were able to secure us another, very comfortable, transport in about 5 minutes.

I cannot recommend this riad enough. Ask and you shall receive.

Thanks guys.

  • Stayed: October 2011, travelled with friends
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1  Thank pinacoladaberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad des Arts

Address: Derb Moulay Abdelkader 116 | Quartier Dabachi, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #504 of 1,159 B&Bs / Inns in Marrakech
Price Range: €44 - €70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riad des Arts 3*
Number of rooms: 5
Official Description (provided by the hotel):
The Riad des Arts is a traditional riad in Marrakesh. Located just a few steps from the Jamaa El Fna square, not far from Bahia Palace, this inviting boutique riad stands within the narrow streets of the city's medina. There are palaces and souks close by, and the riad is ideally placed for exploring the Ourika valley and the Ouzoud. Airport transfers are available to guests. The hotel terrace offers sweeping views of the medina and the tip of the Koutoubia Mosque. Guests can relax on the solarium and in the hammam, taking in the mesmerising vistas, before retiring to the patio, where palm trees and touches of authentic Morocco frame the glistening pool. Guestrooms at the luxury Riad des Arts are immersed in Moroccan style. Interiors drenched in warm shades feature comfortable furnishings and modern amenities, such as WiFi access. The hotel's two salons offer homely comfort, complete with art deco armchairs, televisions and a fireplace ... more   less 
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Also Known As:
Riad Des Arts Marrakech

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