Firstly, the transfer from the train station was 17euro (cost us about 2 euro in the taxi on the return journey) and really not worth it. We chose it as we were concerned about finding the riad in the winding alleyways of the medina, but the transfer van merely drove us to the edge of square and dumped us there, in the pouring rain.
After paying a local to take us there, there was no one to receive us (even though they knew what time we were arriving as they arranged the transfer). Eventually a cleaner opened the door and pointed to a room, then left us.
It was not until our third day (when it was time to settle our bill) did we eventually have any conversation with the staff. Our only conversation with the owner was as were leaving, when he chastised us for leaving breakfast uneaten. We told him we were told nothing about breakfast and pointed to our booking which makes no mention of it.
The room was very noisy on the ground floor as there is a large gap between the door frame and the wall, you can hear every sound from the courtyard (and vice versa I am sure). The shower was also poorly constructed meaning the whole bathroom floor was permanently flooded.
- Official Description (provided by the hotel):
- The Riad des Arts is a traditional riad in Marrakesh. Located just a few steps from the Jamaa El Fna square, not far from Bahia Palace, this inviting boutique riad stands within the narrow streets of the city's medina. There are palaces and souks close by, and the riad is ideally placed for exploring the Ourika valley and the Ouzoud. Airport transfers are available to guests. The hotel terrace offers sweeping views of the medina and the tip of the Koutoubia Mosque. Guests can relax on the solarium and in the hammam, taking in the mesmerising vistas, before retiring to the patio, where palm trees and touches of authentic Morocco frame the glistening pool. Guestrooms at the luxury Riad des Arts are immersed in Moroccan style. Interiors drenched in warm shades feature comfortable furnishings and modern amenities, such as WiFi access. The hotel's two salons offer homely comfort, complete with art deco armchairs, televisions and a fireplace ... more less
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- Also Known As:
- Riad Des Arts Marrakech