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“excelent price”
Review of Ibis Fes

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Ibis Fes
Ranked #55 of 100 Hotels in Fes
Reviewed 16 November 2015

one of the best ibis i have been in Maroc, very well located and great staff. very good restaurants around the hotel and great swimming pool. totally would recommended it to the standards of ibis.great staff

Room Tip: garden view
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  • Stayed: November 2015, travelled with friends
    • Value
    • Rooms
    • Service
Thank NicolauCamara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Directeur général at Ibis Fes, responded to this reviewResponded 30 November 2015

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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59 - 63 of 792 reviews

Reviewed 11 November 2015 via mobile

Stayed at this hotel for 3 nights at the start of a weeks holiday in Morocco, the staff couldn't have been more attentive from the moment we arrived. Especially Rachid, the waiter in the restaurant, he was fantastic and always smiling. The food served was cooked beautifully, we ate here most nights, often I had eaten too much for lunch and so had the salad buffet as a meal, however sampled some of my families meals! They had a mixture of traditional Moroccan food and more western meals, perfect for all. Breakfast buffet was brilliant, great variety and well stocked! Rooms were comfortable, it's only a shame we didn't have rooms over looking the garden which was lovely, didn't feel like you were in a city. Perfect place to stay if you are getting trains and a half hour stroll from the old town. We walked back at 6pm via the back of the kings palace and saw storks coming back from the rivers to their nests, I was incredible to watch! Would definitely stay here again!

Stayed: October 2015, travelled with family
1  Thank Red_gift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Directeur général at Ibis Fes, responded to this reviewResponded 30 November 2015

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2015

Arriving by train from Marrakech staying here for one night to catch our flight back, this was an excellent choice. No hassle with pushy hustlers, you walk to the hotel from the main gate of the train station and the next day the hotel reception arranges your taxi to the airport. Acceptable, free wifi, swimming pool in a spacious garden and you can eat outside on the terrace if weather allows. Else it is advisable to eat elsewhere because the restaurant inside is a hollow, unpleasant canteen notwithstanding the correct and friendly service. (the highly rated 'Les Jardins de Sheherazade is close en taking a red cab you could rech it for not more than 20 dirham).

  • Stayed: October 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank keesvk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Manager at Ibis Fes, responded to this reviewResponded 10 November 2015

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2015

The room was comfortable and always clean. The majority of the staff were exceptionally friendly and welcoming.

The location is a long way from any of the major attractions and the hotel did not provide much in the way of information for tourists.

The big winner for me was the pool which is is very clean and well maintained.

As other reviewers have commented, I encountered major problems with the Wifi. In this day and age, the hotel needs to take this criticism on board and hopefully rectify it. It is almost taken as a given that you will have an efficient Wifi service when you stay in any hotel around the world.

Overall, I was very satisfied. It doesn't advertise itself as a 5 star property but it is great value for money.

  • Stayed: September 2015, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Manager at Ibis Fes, responded to this reviewResponded 19 October 2015

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2015

In this day and age, awful wifi isn't excusable. The wifi was so bad, I couldn't even send an email!!!! SHAMEFUL. The food was mediocre and the ac? Might as well have barely existed. The elevator is a lawsuit waiting to happen, literally closed right into me, void of all safety measures.

p.s. it claims to have "sound proof rooms." What a joke. Honking horns, barking dogs, slammed doors. Worst night sleep in ages.

DO NOT STAY HERE. Plenty of other affordable places!

  • Stayed: October 2015, travelled with friends
    • Value
    • Location
    • Service
Thank jennay2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Directeur général at Ibis Fes, responded to this reviewResponded 12 October 2015

It is with particular attention that we are aware of feedback following your stay at ibis Fes.Nous present you our apologies for the inconvenience encountered and we thank you for taking the time to write to us, we are very keen to offer quality services to our customers, to improve feedback we are very valuable. The hotel management was informed immediately of your remarks. She alerted the whole of his team in order to avoid recurrence of the situation. Despite this incident, we hope to keep your confidence and remain at your disposal. Waiting to welcome you soon in an Ibis hotel, please believe, Madam Sir, the expression of our feelings the best.

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Additional Information about Ibis Fes

Address: Avenue Les Almohades | Place de la Gare, Fes 30000, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
#4 Best Value Hotel in Fes
Price Range: €32 - €52 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Fes 3*
Number of rooms: 123
Official Description (provided by the hotel):
The Ibis Moussafir Fès hotel is located a few minutes from the centre of Fès and the magnificent Médina, a universal heritage retracing the history of the Moroccan dynasties. 40 m from the railway station and 12 km only from the airport, the hotel has 123 air-conditioned rooms and a meeting room for organising seminars and conferences. Guests have the use of a garden with a swimming pool, a bar open 24/24, a restaurant and parking. Tennis courts close by. Golf 15 km away. ... more   less 
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Also Known As:
Ibis Moussafir Fes Hotel Fes
Accor Moussafir Fes

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