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All reviews no alcohol mint lounge beautiful property mint restaurant the atlantic ocean dry hotel ocean front in room dining luxurious hotel buffet breakfast is anfa place jet lag rooms are large la corniche location is great during ramadan excellent hotel
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Reviewed 20 August 2017

Our family really enjoyed our stay at the Four Seasons Casablanca, the rooms were huge, beds very comfortable, and pool a perfect place to relax; our only issue was that the hotel did not have a liquor license. We were made aware of the lack of alcohol from reading other trip advisor reviews so we asked our driver to take us to a grocery store prior to check in to bring our own beer and wine. The mocktails that the hotel served were also delicious if you don't have time to stop for wine!

Room Tip: Ask for a room with a courtyard view, and be sure to get the included breakfast option - best breakfast we had in Morocco!
  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank GPPMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

It was my first time staying in this hotel. I can say everything almost was perfect. The room was clean the service was great the staff were professionals. The breakfast was delicious and has a good variety.

Stayed: August 2017, travelled with friends
1  Thank Sa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2017

I stayed at the four seasons in Casablanca for the second time, and it will be my choice every single time i will visit Casablanca. The hotel is luxurious, super friendly staff and extremely clean. Additionally, the best part of the hotel is the terrace/lobby. The terrace is my favorite place, i spend hours everyday I'm there. Great drinks and food.

  • Stayed: August 2017, travelled solo
    • Value
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    • Sleep Quality
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Review collected in partnership with Four Seasons
2  Thank FaisalAlkhaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2017 via mobile

This Four Seasons was formerly another hotel, and it's attempts at covering up the old bits and re-training (or bringing jn new) staff still have a way to go. The suites are well appointed, the breakfast buffet offers an amazing array of treats, and the decor in the main areas is very beautiful. However, the beach they are situated on is public and so that opens up visitors to Casablancan lifestyle--ie, people washing themselves and their clothes in the ocean, large groups of men training and exercising, and we even witnessed a protest march along the beach (orginating from what I would deem as the world's largest McDonalds, which is directly next to the property!!). When we had multiple issues with staff (waiting over an hour for the airport car service, miscommunication on room types, 2 room service fiascos) we received great apologies from the manager--but getting to management (and someone who had strong English skills) was difficult. They are working out the issues, so perhaps in the coming months things will be different.

Stayed: July 2017, travelled with family
1  Thank thejetsetters2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSCasablanca, General Manager at Four Seasons Hotel Casablanca, responded to this reviewResponded 28 August 2017

Dear Valued Guest,

Thank you for your recent review of Four Seasons Hotel Casablanca.

I am disappointed to hear that your overall stay did not meet your expectations and I would like to extend our sincerest apologies for the lapse in service you experienced during your stay with us.

I would like to clarify that this Hotel is newly constructed and has been open to the public since November of 2015. You are correct in mentioning that the beach is public however our Hotel offers plenty of resort-like facilities such as our outdoor pool and club-like spa for leisure travellers.

I will share your reviews with the concerned teams and assure you we will continue to strive to improve our services.

We hope we will have the chance of welcoming you back soon.

Sincerely,
Olivier Thomas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2017

Overall a great hotel right on the beach in Casablanca. The staff is wonderful and attentive. We were able to arrange a private tour at the concierge desk at last minute. The hotel is amazing as is to be expected from a Four Seasons - rooms are large, modern, amenities are plentiful and those beds are just wonderful to sleep in. The restaurant & staff are lovely. No negatives other than fact you cannot get alcohol here. Not in restaurant where food would go so well with a nice wine. Also not in lobby bar where they make excellent mocktails. Hopefully they can fix this.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
1  Thank kjsuarez10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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