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All reviews stayed here nice hotel starbucks coffee old fashion would stay here again coffee order friendly front desk staff many times over the last years other guests change rooms water pressure in room coffee ice machine room was clean and comfortable great rate checking in rental car
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Reviewed 5 December 2016 via mobile

10 of us traveling on a mission trip stayed one night before heading out. Friendly staff. Helped us find a great place to eat. Check in was fast, but check out was a little difficult but their system was re-booting.

Stayed: December 2016, travelled with friends
Thank Amber W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2016

Everyone here was so helpful and friendly. Room was very clean and bed super comfortable. We left another hotel because it had roaches to stay at the Courtyard. Courtyard gave us the same price we were quoted at the hotel we left. Courtyard was a life saver.

  • Stayed: December 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith L, General Manager at Courtyard by Marriott Chicago Arlington Heights/North, responded to this reviewResponded 6 December 2016

Hello Michelle M - I am so glad to hear that we were able to take great care of you and that your family enjoyed themselves here with us. I hope you have a wonderful holiday season and we look forward to hosting you again soon!

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Reviewed 26 November 2016 via mobile

Nice hotel that has been updated. Friendly staff. Welcoming decor and fireplace even holiday music playing as you are parked on the breezeway. We checked in on Thanksgiving night and the front dress woman gave my kids a turkey craft to do. They thought it was pretty awesome.

The room was nice, crisp and clean, except for under the bed. Don't look under the bed. There was lots of remnants under the bed. Soda lids, dirt, a variety of candy. I am glad my kids didn't catch that. They would have thought it was a free for all. Under the beds could use attention.

Stayed: November 2016, travelled with family
Thank Amber C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith L, General Manager at Courtyard by Marriott Chicago Arlington Heights/North, responded to this reviewResponded 28 November 2016

Hello Amber C - thank you so much for the kid words about the staff and the hotel. I will certainly be following up with the staff about the items under your bed! Thank you for bringing this to my attention and we hope to see you again soon.

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Reviewed 1 November 2016

I stayed at this hotel for two nights for a wedding. The staff was very friendly and made us feel welcome from the moment we stepped in the door.

The rooms, however, are laid out really strangely. I actually felt like the hotel was laid out like how you see those river cruise commercials, where the bed is facing the window. This wasn't a bad thing, but it made one side very narrow so it was sort of weird getting into bed. There is also this giant wardrobe and its angled and then the tv can't really be watched in bed because its set up to face the couch.

The hotel was fairly quiet when we were there, but when someone was louder in the hallway, you can easily hear it through the walls. So if this was busier, I am not sure that one would like how noisy it could be.

  • Stayed: October 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Kayla H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith L, General Manager at Courtyard by Marriott Chicago Arlington Heights/North, responded to this reviewResponded 3 November 2016

Hello Kayla H! Thank you so much for writing a review about your most recent stay with us here at the Courtyard Arlington Heights North, we certainly appreciate the feedback. I am happy to hear that the staff was warm and welcoming, we pride ourselves on delivering exceptional service to all of our guests. We look forward to seeing you again soon.

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Reviewed 17 October 2016

Quiet rooms and good service at this hotel. Close to shopping and everything else in the NW suburbs. A quick ride to O'Hare from this location makes it a perfect stop for a wedding, visiting relatives, or just shopping.

Staff was extremely courteous and responsive to all need.s

Room Tip: All rooms are good.
  • Stayed: September 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank DuffleBag2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith L, General Manager at Courtyard by Marriott Chicago Arlington Heights/North, responded to this reviewResponded 19 October 2016

Hello DuffleBag2go - thank you so much for taking the time to write a review about your stay with us here at the Courtyard Arlington Heights North. We are pleased to here you enjoyed the surround area as well as our staff. We look forward to seeing you again soon!

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