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All reviews living room full kitchen small kitchen commercial district hotel offers rooms are huge location is ideal nice service included in the price breakfast buffet comfortable stay walking distance central america bed was very comfortable guate city close to the airport mercure
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Reviewed 11 December 2016 via mobile

This is a very nice hotel with unexpected big rooms (separated bar/living room - then a sleeping room with a huge king size bed and a bath room which is separated into 2 sections) - very clean, nice, having all facilities you need, again super friendly stuff, 5USD pP Airport Shuttle services, nice little bar, restaurant and breakfast buffet - its for business an excellent choice to stay in Guatemala City - especially as you have fantastic restaurants and bars just in few walking minutes around (i.e. Monatana's Steak House) - and for budget or fast needs a Burger King cross the street.
100% recommendation!

Stayed: December 2016, travelled on business
1  Thank JUW65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinicio B, Manager at Casa Veranda Guatemala, responded to this reviewResponded 4 January 2017

Dear Guest:

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2016

Stayed at the Hotel Mercure Casa Veranda in Guatemala city great place a restaurant on property used it only for Breakfast with was good fresh fruit eggs to order and hot milk for your coffee which I loved on our trip to France last year. Staff was very friendly and helpful arranged transportation twice to Antigua for us. The Guatemalan people are friendly and fun to interact with especially in Antigua.

Room Tip: All rooms have a view.
  • Stayed: November 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank DiverDog50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinicio B, Manager at Casa Veranda Guatemala, responded to this reviewResponded 4 January 2017

Dear Guest:

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

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Reviewed 4 December 2016 via mobile

This hotel is clean, nice and good. It is large room, bathroom little small. We stay here often with business. Might be last time as the extra cost is tremendous. Be very careful. The shuttle, they think, is worth 35 dollar. For 5 minutes ride one way. Take taxi for 6.5 dollar. The breakfast is simple and 16 dollar pp. It might be last time we stay here. We don't mind to pay, if reasonable.

Stayed: December 2016, travelled on business
2  Thank enjoytraveling28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinicio B, Manager at Casa Veranda Guatemala, responded to this reviewResponded 4 January 2017

Dear Guest:

Thank you for sharing your comments

I regret your inconvenience on the shuttle service, this service is an additional service and has a cost of $ 5.

Hoping to serve you in the future.

Regards

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Reviewed 3 October 2016 via mobile

This has been the hotel I've stayed when visiting Guatemala for business.

The hotel is located about 10 minutes from the Airport.

Not your usual hotel room. This hotel by far has bigger rooms when compared to others.

Hotel offers shuttle service from and to the airport for a very small fee.

Please beware of the deep shower tub. It is quite high when compared to standard showers, which can be a challenge for some people.

Other than this, I have only but great experiences.

Stayed: September 2016, travelled on business
1  Thank Ivan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinicio B, Manager at Casa Veranda Guatemala, responded to this reviewResponded 8 October 2016

Dear Ivan J

Thank you very much for taking the time to share your comments.

We hope to see you again when your travels bring you back to Guatemala City.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2016

Very nice and relatively new. In the heart of the heart. Modern and comfortable. Nice beds and plenty of pillows. Nice staff and a lot of them speak English. The elevators are room card operated but very small. Not a lot of parking when you first pull in. Very nice.

  • Stayed: September 2016, travelled with family
    • Location
    • Rooms
    • Service
1  Thank wolandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinicio B, General Manager at Casa Veranda Guatemala, responded to this reviewResponded 16 September 2016

Dear Wolandy:

Thank you for sharing your comments in TripAdvisor.

We hope to see you soon when your travels bring you back to Guatemala City.

Regrads,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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