Our trip this time was a week stay. Food in the dinner is quite good offering a nice range of dishes on international food. I can’t recall on a local dish whatsoever. Rooms are spacious and tidy, very comfortable beds, they should think however in more modern AC equipment, these are old and noisy. You can also choose to open a window, which will fill you with street noise and if you are lucky the noises from a vet clinic ( I stayed at floor 11). Staff personnel are very kind and always try to help you out. You are doing a good job, improving some little things will get your hotel to a great stay in Guatemala City.

Great service, centrally located - excellent service!!!! Everybody assist you with directions and my room had an amazing view of the volcano. uber is easy to schedule and if you like to walk I suggest you take a walk to Avenue of Las Americas.

We were a group of around 10 persons, some of us staying at the hotel and having a corporate event for 2 days at their hotel. Unfortunately all of us got intoxicated from the food of their restaurant. We all were several days very ill and some colleagues had to go to the hospital. I made formal claim but they never took responsibility or gave apologies, neither attended and solved my claim. I am sure that they don’t fulfill with the food safety standards. Be careful if you consume anything from their restaurant and I don’t recommend for corporate events. Very bad customer attention and very irresponsable. And they never sent me the invoice as promised!!