The place is clean and comfortable with helpful staff. It's convenient to the airport and in a neighborhood with plenty of restaurants. I even got a good haircut nearby. They have a comfortable lobby with inexpensive snacks, too. I'll be back. The a/c actually works and you can control it, unlike seemingly every US hotel now. Nice, hot showers.
GardenInn.com
Taking safety measures
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Booking.com
We go to Guatemala a lot, and this was our first stay in the Zona Viva. The Hotel Stofella provides a nice blend of charm, comfort, and convenience at a reasonable price. Our room was in the original part of the hotel, and was quite large and very comfortable. I loved the historic elements of the original hotel, but the newer grand addition has been seamlessly incorporated and blends very well. We enjoyed a generous breakfast each morning, and had a good lunch at the Italian themed restaurant.
Stofella is a ten minute ride from/to the airport, unless you arrive at Guatemala's infamous rush hour. Staff is courteous and attentive, can arrange taxis ($10 to/from airport), and assist getting room upgrades and the like. Breakfast is good, excellent coffee can be had for around $1/cup, plus quality coffee being available at reception and rooms. Neighborhood is quaint and there are plenty of safe and leafy walkways nearby. The neighborhood has plenty of eateries, clubs, some quite elegant. Central Market is 15 min away with good traffic, you can get there fine silver jewelry and handicrafts at affordable prices.
Rooms are ample and clean. Bed is comfortable and there are plenty of good support pillows. That's it for the good part.
Wifi is probably the worst I've experienced; painfully slow, intermittent and almost non existent in the rooms (at least the one I got).
Although I didn't hear much noise from the street, I got an earful of the surrounding rooms.
Split A/C works, but is rather noisy; thankfully is not too loud and noise is constant.
Showering will certainly wake you up in the morning, because you'll get surprising and intermittent bursts of scalding hot and ice cold water.
Working desk is very small.
Restaurant food is acceptable, but menu is very limited.
Thanks for your comments they help us to improve. We are very sorry you were uncomfortable with our service and we are Shure that can provide a better experience in the future hope you comeback soon and let us take care of all your needs.
We stayed at the Hotel Stofella as part of a trip of 13 people through Guatemala . The hotel is quite nice, the rooms well appointed ( actually better than I expected!) , with free water bottles in the rooms ( do not drink the water in Guatemala) , Very well situated in Zona 10 , or Zona Viva, there are plenty of nice restaurants nearby and we were able to get a Uber ride from there in minutes. 24 hour security, nice, but we never felt uncomfortable in the general area. The place does lack a bar/cocktail lounge, and for the restaurant - you are better served in the other really good places within a 5 minute walk. But overall, a good stay.
Well this opportunity we went with business partners and the time was good. We had a lunch in the restaurant, is small but good one. the service was great. The table was set good, but not fantastic, had a little mistakes in the settings. The food was really nice, good flavor and great taste . I liked it. And will return.
