Likes: service was good. Very good breakfast buffet. Seems oriented to longer says — like business travelers. Connected to Westrin.
Dislike: Hotel cleaning staff was noisy in the mornings. Made it hard to sleep late.More
HolidayInn.com
Taking safety measures
Taking safety measures
Hotels.com
Hotel room was perfect for our needs, location was great by the airport and near plenty of food options. Just a note friends who stayed on the other side of us had noise from wedding parties but we didn’t have any noise. Most things are walkable or you can Uber as needed.
Thank you for your great review! We feel happy to know that you had a great stay and the hotel met your expectations. Best regards,
Majo Zepeda
Public Relations Coordinator
I wish they would step up their services Charging for gym access at the their partner company the Weston is disappointing. The breakfast offering is good, but a bit basic. WIsh there were more offerings
Dear geraldmaj0r, greetings from Guatemala! Thank you for your comments during your stay with us; we will be following up. Any further comments are at your service, please do not hesitate to write us. Once again we extend our thanks to you. Hope to see you soon. Best regards,
Majo Zepeda
Public Relations Coordinator
Biltmore is a well located, clean, friendly staff, now with a new exercise room downstairs and room service available at all hours. My only complaint is that there is way to make coffee or tea in the room.
Thank you for your great review! We feel happy to know that you had a great stay and the hotel met your expectations. Best regards,
Majo Zepeda
Public Relations Coordinator
We’ve stayed at this hotel several times during the last three years. The staff treat guests as family. This friendly staff is the secret of this hotel such us Oscar, Monica, Diana, Gerson and Jefferson! Every time we’re headed to Guatemala we look forward to seeing you. Breakfast and dining area is the best with coffee and tea available throughout the day. Safe area, variety of restaurants around and nice rooms with comfortable beds.
Thank you for your great review! We feel happy to know that you had a great stay and the hotel met your expectations. Best regards,
Majo Zepeda
Public Relations Coordinator
Literally spent a few hours at the Biltmore. Room was clean, bed and pillows were comfortable, had all the bathroom amenities including a hair dryer and water was potable. Left before breakfast was served, so can not comment on.
Thank you for your great review! We feel happy to know that you had a great stay and the hotel met your expectations. Best regards,
Majo Zepeda
Public Relations Coordinator
