We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
US$126
US$102
View Deal
SAVE US$24
Hotels.com
Official Hotel
US$126
US$102
View Deal
SAVE US$24
Booking.comUS$102
Expedia.comUS$102
ZenHotels.comUS$126
View all 15 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (432)
Filter reviews
432 results
Traveller rating
160
165
70
20
17
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
160
165
70
20
17
Show reviews that mention
All reviews camino real hotel bed and pillows room service yogurt restaurants and bars reception staff pleasant stay business trip safe area breakfast buffet stayed one night hotel is located westin guatemala passageway airport gym
Selected filters
Filter
Updating list...
37 - 42 of 432 reviews
Reviewed 6 February 2018

In spite of the fact that we booked our room before the others in our party did (coming from Oregon), so that we would all be together, no room for us, but for the others. About 11:30pm after nearly 12 hours of travel. Also had to wait for the transportation for about 20 minutes in spite of being about 5 minutes away. The hotel did pub us up in the Westin, an adjoining sister property, which worked fine. Same rate. Breakfast at the Biltmore was super. Our other travelers said they would stay here again.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Huskie4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa B, Director de Relaciones Públicas at Hotel Biltmore Guatemala, responded to this reviewResponded 7 February 2018

Dear Katerina,

We appreciate your comments. It is good to know that you liked the renovations and enjoyed our beds. We apologize for the if you feel uncomfortable sharing your transportation. We´ll be moving your comment to improve our service.

We hope you come back soon.

Best regards,

Public Relations
Hotel Biltmore Guatemala
Corporación Camino Real

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2017

This was the best hotel on my tour. Pure luxury to an affordable price. Good breakfast. Safe location. Free air-port transfer. Well working wifi. Nice staff. Close to resaurants and trans-metro station. What more do you need?

Date of stay: November 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Johan Petter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa B, Director de Relaciones Públicas at Hotel Biltmore Guatemala, responded to this reviewResponded 23 December 2017

Dear Guest,

Thanks for your comment. to us your opinion it's very important. We are committed to the service for our guests, your comment will be transferred to improve your experience with us.

We hope to see you soon.

Best regards,

Hotel Biltmore Guatemala

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2017 via mobile

Amazing new renovations of rooms and comfy beds. Would have had a great night sleep if I didn’t have to listen to the party or disco going on until 2 am!

A shame because hotel is very nice with friendly front desk staff and good airport service at 5 am.

Date of stay: November 2017
Trip type: Travelled solo
1  Thank Bermuda1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa B, Public Relations Manager at Hotel Biltmore Guatemala, responded to this reviewResponded 8 December 2017

Dear Katerina,

We appreciate your comments. It is good to know that you liked the renovations and enjoyed our beds. We apologize for the noise of the party, this is a very festive month so we have to deal with party people, but we will follow up to find a way to avoid it or reduce the noise.

We hope you come back soon.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2017

Clean, efficient (received my 3:30am wake up fall, airport shuttle by the front door at 4:00am), and had a great hot shower. Would stay there again if I had an early AM flight. Walked around the area but it looks like this area closes down to foot traffic around 4:30pm.

Room tip: If you want a quiet room, you might want to avoid a room by the pool.
Date of stay: November 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank travelwithson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa B, Public Relations Manager at Hotel Biltmore Guatemala, responded to this reviewResponded 29 November 2017

Dear Guest,

Thank you for your comments. It is good to know that you enjoyed your stay with us and we fulfilled your requirements and expectations.

We hope to see you soon.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2017 via mobile

This is the first time I’ve stayed here(4nights), looks like there were some upgrades… Chipped and moldy tile in the shower, carpets needed a cleaning in the room. The breakfast was OK, usually eggs were gone, specific fruits gone and it took quite a while for the food to be replenished. Staff are great, housekeeping was wonderful. They have a partnership with Westin camino real- meaning you can access their pool and exercise room for $10 a time. Make sure you clarify cost for airport shuttle, water in your room, fee for breakfast. Sometimes it is complementary and I’m finding out sometimes it is not.

Date of stay: November 2017
Trip type: Travelled on business
1  Thank clintbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luisa B, Public Relations Manager at Hotel Biltmore Guatemala, responded to this reviewResponded 29 November 2017

Dear Guest,

Thank for the time to write this review, we appreciate your comments, we will take care of all the suggestions you have made. Thank you for your preference.

We hope to see you soon.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews