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Traveller rating
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All reviews sports bar close to the airport breakfast buffet great hotel japanese restaurant business center hot tub free shuttle shuttle service felt very safe minutes from the airport comfortable rooms few blocks strikers guatemala city balconies
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Reviewed 4 weeks ago via mobile

I really enjoyed my short stay. The room was clean and the bed was very comfortable.I wish breakfast was available before 6 am but that's not a huge problem. I'd come back again the next time I visit Guatemala.

Date of stay: April 2021
Trip type: Travelled solo
Thank BrianBoru3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana Rodríguez, Propietario at Barcelo Guatemala City, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.

We hope to see you really soon.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2021

Barcelo Guatemala City is my favorite place to stay when traveling to Guatemala. Great value for the money., any hotel of this caliber I would be pay 3 times more per day. Would recommend this to anyone traveling, vacationing, or just passing through.

Date of stay: March 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Orbis N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana Rodríguez, Propietario at Barcelo Guatemala City, responded to this reviewResponded 26 March 2021

Dear Guest,

Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations.
We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2021

Happy to be back, sad to find out that a lot of the staff members are no longer working there, I got to know many of the employees over the years. Hope when thinks go back to a normal business they get back to their positions.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Safari273473
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana Rodríguez, Propietario at Barcelo Guatemala City, responded to this reviewResponded 26 March 2021

Dear Guest,

Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2021

Very good customer service. Beds weren’t that comfortable, but at least it was quiet. Friendly helpful staff. Convenient location. Breakfast buffet was varied and delicious. Strikers was good and convenient.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank willettecjordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana Rodríguez, Propietario at Barcelo Guatemala City, responded to this reviewResponded 22 March 2021

Dear Guest,

Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.

We hope to see you really soon.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2021

I recently stayed at the Barcelo on my way to Lake Atitlan from Guatemala City. I booked last minute. The staff were welcoming, there was a free shuttle to and from the airport, and I had a lovely breakfast in the dining room. My room was quiet, clean and a good size. I recommend the hotel, especially if there for business or for a stopover.

Date of stay: February 2021
Thank Liz T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana Rodríguez, Propietario at Barcelo Guatemala City, responded to this reviewResponded 8 March 2021
Google Translation

Estimado Huésped

Muchas gracias por compartir su experiencia de estancia en nuestro hotel con los miembros de Tripadvisor. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios.

Esperamos verle pronto en el Barcelo Guatemala City Hotel.

Saludos cordiales.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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