Recently I had the pleasure of spending a significant amount of time at the Barcelo Guatemala. Work requested I remain in Guatemala during the Covid 19 pandemic instead of returning home. What I found was a group of consummate professionals that took personal service to an another level. Over the time I spent there, I got to know the staff very well. I saw them interact with guests that were simply there for one night, and others, like myself, that were there for some time. They treated everyone of us like we were family. They were meticulous in following safety protocols. My room was left in perfect condition after every cleaning. It was the best traveling experience I have ever had. They took the time to know me and ensured that I was comfortable. They were even moments when I missed a meal...they would call and ask if I was ok and would like to order. Thats service!!!!
Most travelers will look for deals or follow certain chain hotels because of point systems. You sacrifice service when you do that. The staff and management at the Barcelo Guatemala went above and beyond.
Higly recommending Barcelo Hotels is not not high enough praise. They are so much more. If you are looking for personal service, great rooms, fantastic amenities....stay at the Barcelo!
- 011 502 2225 2600
- Free Wifi
- Free parking