Excellent service friendly professional clean excellent coffe bar beautiful swimming pool very security house keeping exellent water in shower exellent food good the service at the lobby bar exellent good coffe the rom very cleanMore
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The Barcelo Hotel is an excellent choice for visiting Guatemala City. It has an airport shuttle that you have to call for. It is located near the Metro express bus line to the historic district and Agenda Sexta. The rooms are nice and it has a great pool and a good fitness room. You can see at least one volcano from your room. The staff is helpful. The breakfast buffet is great and you can eat inside or on the patio by the pool. There is a Japanese restaurant and a sports bar in addition to the standard restaurant. There is a jewelry store and a handy gift shop with necessities. For sure, I am going back next time.
Dear Guest,
Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations.
We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services.
Best regards.
I stayed here for a night at the end of a long trip and it was a wonderful place to rest up. Breakfast was really good and the pool as well. The free airport shuttle took a load off since we were new to the city and weren’t sure the best transport to organise. The staff were helpful.
Dear Guest,
Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations.
We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services.
Best regards
Only bad is that the airport shuttle only runs until 11 p.m. so after 11 p.m. you have to find a taxi and negotiate a price. The hotel is clean, friendly staff and I recommend it but maybe if everyone complains about the shuttle not being available they will change that.
Dear Guest,
Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.
We hope to see you soon in Barceló Guatemala City Hotel.
Best regards.
Aweful experience with food and drink s and shuttle. What you charge for food and for the quality it was highway robbery! No one seem to take ownership of issues,they kept passin the bucks and I want to make sure my credits went through.
Dear Guest,
Although we are very surprised and dismayed by the content of your opinion regarding your visit to our Barceló Guatemala City hotel, you can rest assured that your comments have been addressed and reviewed by the entire hotel management team. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Best regards.
Very close to the airport in a safe block.
Service is great, everyone is super polite and helpful.
The pool is fairly big so even when there are a lot of people its not too crowded.
Breakfast has a lot of good options.
Very comfortable beds.
Nothing wring with this hotel and the service.
Dear Guest,
Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations.
We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services.
Best regards.
