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48 - 53 of 1,056 reviews
Reviewed 21 May 2019 via mobile

Every time I visit Guatemala for business I can rely on the excellent attention and service at the hotel. Special mention to Nery Herrera who takes care of breakfast and looks to ensure guests are taken good care of. Thank you,

Date of stay: May 2019
Trip type: Travelled on business
2  Thank 459ivans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthephanyCorado, Director de Relaciones Públicas at The Westin Camino Real, responded to this reviewResponded 22 May 2019

Dear 459ivans,

Thank you for your kind review. We feel full of joy to know that you had an excellent stay during your business trip.

Come back soon!

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2019

Greta Service. Fernando & Eunice make us feel at home. It is a great place to stay. We can rest, the food is good and all the Westin Camino Real’s employees hice us a great service. I’m sure we will stay here again.

Date of stay: May 2019
Trip type: Travelled on business
Thank Diego P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthephanyCr, Director de Relaciones Públicas at The Westin Camino Real, responded to this reviewResponded 16 May 2019

Dear Diego P,

Thank you for sharing your kind comments. We feel glad to know that Fernando &. Eunice made you feel at home during your stay.

We will be anxiously waiting to welcome you back!

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2019

The hotel is lovely, but the shinning star of this hotel is the Executive Lounge on the 9th floor. Specifically the staff (Pam Jacob and Nery Herrera) are always there to help, greet you with a smile and provide a helping hand. They really do make the stay enjoyable even if its just a work trip

Date of stay: April 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Jkurshan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthephanyCr, Director de Relaciones Públicas at The Westin Camino Real, responded to this reviewResponded 13 May 2019

Dear Jkurshan,

Thank you for your kind review. We feel full of joy to know that you had an excellent stay during your business trip.

Come back soon!

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2019

This is an amazing hotel in the center of Guatemala City, close to the airport.

The hotel property is very modern, very clean, and the staff are very friendly.

Excellent workout facilities and an outdoor pool area surrounded by palm trees.

Service is amazing.

Eating at the main restaurant, El Cafetal, is a must. A large and varied breakfast buffet.

The chef, Silviano, can cook you up the omelette of your choice.
Irilda and Armin wait on you with speed and are very friendly.

Date of stay: April 2019
Trip type: Travelled on business
Thank Jess R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthephanyCr, Director de Relaciones Públicas at The Westin Camino Real, responded to this reviewResponded 1 May 2019

Dear Guest,

Thank you for taking the time to share your recent experience with us. We are happy to know that we had the opportunity of being your home during 2 weeks and that you had an excellent experience. We will let Erilda, Admin, Silviano and all our staff know the great job they made.

Please come back soon and visit our hotels at Tikal and Antigua Guatemala.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2019 via mobile

Thanks to Ana at reception for being so helpful.. Breakfast crew are so pleasant and real experienced and all with smiles.. we will recommended this hotel... Executive Lounge Real nice and peaceful... As Ambassador Elite, we are really treated as VIP’s . Thanks

Date of stay: April 2019
2  Thank 14sbDotCom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthephanyCr, Director de Relaciones Públicas at The Westin Camino Real, responded to this reviewResponded 2 May 2019

Dear Guest,

Thank you for taking the time to share your recent experience with us. We feel so happy to know that Ana and each member of our staff you had contact with were helpful, kind and exceeded your expectations.

Come back soon! Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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