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Reviewed 22 February 2019 via mobile

Here I am again! The Westin Camino Real my home away from home. The safest place to be when visiting Guatemala. First of all the staff at the reception are in a class of their own. If you are lucky to be assisted by the beautiful Eunice or Wendy know you will be taken care of. Nothing is too big or too small for the staff at Camino real. The quality of the food being served is amazing and healthy. You should try the green juice at the business lounge on the 9th floor, I cannot go a day without it.They also have daily buffet representing different cultures. Ok so they are renovating the elevator hence only one is functioning that does not hinder them at all. If you are in the area this is the place to be, beautiful fresh flowers everyday and smiles on the staff faces.

Date of stay: February 2019
Trip type: Travelled on business
1  Thank dddelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthephanyCr, Director de Relaciones Públicas at The Westin Camino Real, responded to this reviewResponded 7 March 2019

Dear Guest,

We feel so pleased to know that we made you feel like home during your stay. Thank you very much for taking the time to share your recent experience with us, also to let us know that Eunice and Wendy provided a great service and for recommending us through your nice comments.

Please come back soon, this will always be your home away from home.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2019

We loved this place ended up staying here 4 nights because it was so nice. The Gym here is amazing. The staff here treated us great and the rooms were recently all redone. Best place we stayed in well in Guatemala

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank patryinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthephanyCr, Director de Relaciones Públicas at The Westin Camino Real, responded to this reviewResponded 7 March 2019

Dear Guest,

It is so great to know that you completely loved to stay with us and that enjoyed the great service and our Westin Workout.

You are welcome to come back, we will feel happy to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2019 via mobile

Large modern hotel with fine rooms and generally ok service. One of the main elevators was out of service which was inconvenient. Also be aware the shuttle service from the airport is unreliable. Called three times over one hour. They said it was coming but never arrived. Finally took a taxi.

Date of stay: February 2019
Trip type: Travelled as a couple
Thank orchiddoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthephanyCr, Director de Relaciones Públicas at The Westin Camino Real, responded to this reviewResponded 16 February 2019

Dear guest,

Thank you for your comments about your experience with us. We truly apologize for the inconveniences with the shuttle service and elevators, those issues has been shared with our staff in order to guarantee the best service and to always provide the appropriate information; we are currently working to have our elevators completely ready in may.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2019

I stayed in Camino Real and I felt so Sopiled, Fernando and Eunice always so nice with all my needs! For sure I recommend it, is more than a sleep experience because they anticipate what I wanted including the Big GYM, Food and relaxing.

Room tip: Corner Suites are the BEST!
Date of stay: January 2019
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Cecydlg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthephanyCr, Director de Relaciones Públicas at The Westin Camino Real, responded to this reviewResponded 12 February 2019

Dear Guest,

We always enjoy to read this kind of reviews because our goal is to make our guests feel special and we are happy to know that Fernando and Eunice reached it; also that you enjoyed the delicious food and our Westin Workout.

It will be nice to welcome you back soon.

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Reviewed 10 February 2019

Stayed 2 nights in January. The pickup from the airport was smooth and easy. The lobby is very nice in a wanna-be European marble vibe. Rooms are clean and comfortable; the gym had everything I needed. Close to restaurants and the airport. I thought it was great. Not cheap or anything, but a really comfortable hotel I'd definitely stay again.

Date of stay: January 2019
  • Trip type: Travelled on business
    • Location
    • Service
Thank Epiann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthephanyCr, Director de Relaciones Públicas at The Westin Camino Real, responded to this reviewResponded 12 February 2019

Dear Guest,

We appreciate your comments. It is so good to know that you enjoyed overall your experience with us; the food, the location, our Westin Workout and the service.

Please come back soon, it will be good to welcome you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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