I was very disappointed by the services of Hotel Casa Blanca Inn. To start off, the check in process was very cumbersome, and they seemed to be not expecting me even though I had confirmed my stay with them multiple times. Furthermore, I had arranged for the hotel to give me a city tour the next day and when I tried to confirm about it with them, they seemed to have no idea what was going on.
The room was mediocre, and had no air conditioning or hot water. Wifi worked fine.
I paid for this booking via credit card on booking.com and my card statement showed the fee as charged. However, after departing, I received a series of angry emails and Whatsapps (Yes, they go so far as to harass you on Whatsapp) claiming that I had not paid. This was in spite of the fact that I had my printed pre-paid confirmation on booking.com and which was acknowledged by the hotel upon my arrival.
It is clear that the hotel puts customer satisfaction secondary to their business needs and as such, should not be recommended by any means.