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“Wonderful staff in a place needing more attention to condition and care”

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Hampton Inn Americus
Ranked #2 of 7 Hotels in Americus
Reviewed 19 April 2016

The hotel staff was uniformly friendly and helpful during our stay. We came to visit the excellent Andersonville Civil War prison grounds and the National POW Museum.
The hot breakfast was fine.
Plenty of free, uncovered, parking.
Downsides that reflected the lack of attention to condition and care: The valve covers below the toilet were partly rusted, the carpeting in the stairwell by the second floor was partly paint-spotted, and the plastic shower doors (area with overlap of the doors) had significant mineral and/or soap residual. The desk drawer was broken.
Usually like Hampton Inns. Very much dislike being nickel and dimed by any hotel with a "Hilton" on the front, and the Hiltons also don't provide breakfast). Would have been inclined to rate this facility lower, but for the quality of the staff.

Room Tip: Ask for view on side opposite neighboring motel (undergoing renovation).
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  • Stayed: April 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank PublicHealthRxDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager1311, General Manager at Hampton Inn Americus, responded to this reviewResponded 12 September 2016

Dear CDCPublicHealthDoc,

I Thank You for your positive feedback. I apologize for the things you have brought to my attention that were not up to par, and we will be addressing those issues. We hope to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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118 - 122 of 339 reviews

Reviewed 19 April 2016

The staff is friendly the hotel was clean even thought they were renovating no dust. We enjoyed our stay. Plenty of eating establishments in the area. We would definitely choose this Hampton again in this area or other areas i like their service.

  • Stayed: April 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
Thank Tenica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2016

We booked a room with a king bed. I was not aware the room had a hot tub. The Inn was full so we could not switch to another room. The first thing I noticed was the hallway needed to be vacuumed. The shower stall was dirty and had mold in one area. The door handle was dusty as well as the top of the mirror. The TV picture was distorted. I hope the sheets were changed recently! As far as breakfast, we are not sure how clean this Inn is. We plan to find a mom and pop restaurant to eat breakfast. Never had such an experience with a Hampton Inn. No problem checking in, the staff was friendly.

Room Tip: No not recommend this Inn
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  • Stayed: April 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank 603DeeDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahul1311, Front Office Manager at Hampton Inn Americus, responded to this reviewResponded 18 April 2016

Dear valued guest, We would like to take out this time to extend our sincere apologizes for the issues you experienced during your stay. Carpet was laid the same day. We are also currently replacing the showers so the hotel can be to each guest satisfaction. We a value you as a guest and appreciate your business. We would love to have you stay with us again in the near future for a better stay.

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Reviewed 6 April 2016

Clean hotel. Amazing staff. Great continental breakfast. I usually hate traveling with my kid because basic amenities aren't always around but they were here and the staff even helped me
Find some odd requests. Made my quick trip to Americus easy and enjoyable.

  • Stayed: April 2016, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton
Thank Kathleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahul1311, Front Office Manager at Hampton Inn Americus, responded to this reviewResponded 18 April 2016

Dear value guest. We are pleased to hear your stay with us was pleasant and enjoyable. We value you as a guest and appreciate your business. We look forward to seeing you again in the near future.

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Reviewed 31 March 2016

The slightly dated property was mitigated by an exceptionally friendly and helpful staff. Very typical Hampton--which is a good thing--with clean rooms, standard breakfast and helpful staff. Will stay again if we return to this area.

  • Stayed: March 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahul1311, Front Office Manager at Hampton Inn Americus, responded to this reviewResponded 18 April 2016

Dear valued guest, We are pleased to hear your stay was a pleasant one. Since your stay we have currently did some upgrades to the rooms and hallway. We value you as a guest and appreciate your business. We hope to see you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Americus

Address: 1609 E Lamar St, Americus, GA 31709-5555
Phone Number:
Region: United States > Georgia > Americus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Americus
Price Range: €96 - €110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Americus 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Our Hampton Inn Americus hotel is located in charming Americus, GA only ten miles from the famous Andersonville Civil War site. Enjoy downtown Americus and other historical sites while in town, Our hotel offers many great amenities like free hot breakfast and free wi-fi. ... more   less 
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Also Known As:
Americus Hampton Inn

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