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“Excellent oceanfront apartment with amazing...”
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Spectacular views from the top-floor, beachfront balcony!
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Spectacular views from the top-floor, beachfront balcony!
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Very good
1 review
Spectacular views from the top-floor, beachfront balcony!
Fully stocked gourmet kitchen with granite countertops, stainless appliances, and gorgeous woodwork
Double French doors from master bedroom lead to beachfront and side balconies!
First guest bedroom with queen bed and flatscreen TV
Guest bathroom with granite counters and bath tub/ shower combo
Second guest bedroom with flatscreen TV and two single beds that can also be configured as a king
Laundry room with full-size washer/ dryer
View from the amazing infinity pool
Expansive pool decks
The serene beachfront grounds
Hol Chan Reef Resorts & Villas
Beach area with loungers and palapas - relax in the sun or shade!
Complimentary kayaks and paddle boards
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Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 6
San Pedro, Ambergris Caye, Belize Cayes

Reviews from our community

Very good - based on 1 review
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Reviews from our community

DaveY2962...
Edgewood, Washington
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent oceanfront apartment with amazing top-floor view”
Reviewed 26 July 2017 for a stay in June 2017

Pros: We loved the apartment, worked out very well for the 5 of us. Living room balcony provided an amazing view and the master bedroom (with view) and master bath were more than expected. Plenty of room for 5 or more people and the a 2nd bathroom was a real plus. Kitchen is very modern, with everything you need except for spices -- salt, pepper, and maybe some season-all would have been nice. The washroom was nice and laundry soap was provided so we didn't have to make an extra trip to the store. A cell phone was also made available for making local calls.

The owners of the property (Cameron and Stephanie) were very helpful and responded to all my e-mails almost immediately. When we decided just a few days before our arrival to add an extra day on the front-end they were very accommodating; answered all our questions and assured us that Maya Island Air would let us change our flight to leave a day early. They also provided us with a taxi to take us to the resort from the airport and back.

The travel company (SUYA Tours) just up the road arranged for our snorkel excursion with the snark and Mata rays. They pretty much match prices we were finding online and the boat conveniently picked us up at the dock next to the resort; I'd definitely recommend this as something everyone of all ages should do.

Cons: The only real downside of our stay was Richard in the concierge office; he was of no help. A golf cart is needed to travel back in to town and he only promotes the $85 a day carts onsite. Checking online there are several places that would deliver a cart right to the property for $45/day -- a HUGE savings. In hindsight I'd wished we had known to make these arrangements in advance. Another problem was making arrangements for the taxi ride back to the airport. The day before our flight I requested and was assured a 10:15AM pickup; then at 10:10AM I went to the office and said we're all ready to leave for our 11:00AM flight.. After 15 minutes of waiting I asked where our taxi was and he said it wasn't scheduled to arrive until 11:15AM. This was very disconcerting, especially with a connecting flight in Belize City. Richard tried to blame the taxi driver for the confusion and called them again. The taxi driver still had the message on his phone from the previous day and he was given the wrong time. Hats off to the taxi drive (Manolo's son) for getting us to the airport on time.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Jul 2017
Thanks so much for staying with us! We're very happy the condo was comfortable for your group! We appreciate your feedback and will do our best to improve our services.

Based on our experience, we recommend a particular cart company based partly on price, but more on service. The company we use has the nicest most reliable golf carts on the island. We have had other guests rent elsewhere and they ended up with carts that stall or break down, or are just dirty. The company we use also includes gas with the rental price and tax, which many cut rate companies do not. They also provide 24 hour assistance should you have a problem. Guests are free to rent with whomever they want, but we can only stand behind one company we trust.

We sincerely apologize Richard was not helpful to you during your stay, and that your departure taxi was not properly arranged. We are disappointed that Richard did not own up to the mistake, and at the very least apologize for the error. We will address this issue with him.

Sincerely,
Cameron and Stephanie
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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