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Reviewed 13 November 2015

This property is gorgeous but the staff is even better. We came for a two week visit and the level of service was unsurpassed by any resort I've ever visited. The food was delicious, everything was so clean, the people so so kind and friendly.

  • Stayed: November 2015, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank ParadiseDivide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LasTerrazasTeam, Director of Sales at Las Terrazas Resort, responded to this reviewResponded 19 November 2015

WOW --- we are genuinely touched that you had "the best experience of your life" while staying at Las Terrazas Resort! We are honored that you selected Las Terrazas for your entire two week stay on the island and look forward to seeing you again and welcoming you "home". Please do not hesitate to contact me personally if I can help you with a return trip to Isla Bonita and Las Terrazas Resort.

Best Regards,

Carolyn Stone
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2015

My husband and I celebrated our 25th wedding anniversary at Las Terrazas - a first class, five star resort. The resort staff took amazing care of us, especially Leroy, Chef Papy and the O team, and Manuel. A highlight was the private dinner on the beach arranged through Chef Papy. We've already started planning our next trip to Belize and look forward to staying at Las Terrazas again.

  • Stayed: October 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Mary V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2015

My husband and I had our honeymoon at the beautiful Las Terrazas last week and we could not have had a better experience. The food, staff and accommodations took our breath away! We definitely plan to come back soon!

We also went all inclusive and HIGHLY recommend it - the food is so good, we had such a hard time trying to choose what to eat at every meal - seriously. Their restaurant O is so amazing, we ate there every meal and became friends with the staff. The executive chef Papy was amazing as well and really showed us a good time. We also recommend doing the private dinner on the beach - the chef prepared a custom menu tailored to what we like to eat. It was so perfect!!!

We also want to give a shout-out to the fabulous staff members - Leroy, Eroy, Tephany, Manuel and all of the staff at the restaurant (can't remember their names!)

  • Stayed: October 2015, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Kirsten H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LasTerrazasTeam, Director of Sales at Las Terrazas Resort, responded to this reviewResponded 19 November 2015

On behalf of our entire team, not only do we thank you for selecting Las Terrazas Resort as the place for such a very special trip but also that you took the time to mention several of our staff by name and recognize them. As you learned, our private beach dinners are truly spectacular with Chef Papy taking pride in customizing each menu based on the guests unique preferences. We look forward to hosting you both again; possibly for your one year anniversary trip??!!!!

Cheers!

Carolyn Stone
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2015

This is a beautiful resort with top quality staff. Each and every one of them was friendly, courteous and helpful. The resort's location a few miles north of San Pedro is a plus, since (in my opinion) San Pedro does not hold much charm by day, and it's easy to get into San Pedro at night by water taxi to take in the restaurants and bars. Also, the resort is right next to the White Sands Dive shop, and the resort can arrange all your diving/snorkeling trips and have them billed directly to your room. My husband and I each had massages that were top quality. All the rooms (really more like apartments, since they have living/dining areas and full kitchens) have terraces, and ours had both an upper and lower level terrace, with a hot tub on the upper, which we used daily, even though the temperature was hot! All in all, a really pleasant stay.

  • Stayed: October 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Debra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2015

This is a difficult review for me as our stay was greatly influenced by the weather. That being said, this is s beautiful property (see pics) in the and I can't complement the staff : Leroy, Elroy, Bernie and others, however, our first 3 days were overcast and days 2 and 3 were intense tropical storms, esp at night with impressive thunder and lightening. We bike to San Pedro Friday and it was fun, Lola's was nice for a Belikins. Sat and Sunday, intense rain such that the major for of transport, carts could not be used due to flooding. The road wee under water, esp the majority, dirt roads. We were pretty well trapped at the resort and I thought the management could have helped get into town as they have vans. We walked in, 3.5 miles in the warm rain to see the Vikings at Lola's and have some bilekens. We walked back in the pouring rain for Ann's birthday wish. Monday was overcast, but OK and we had a cart to do San Pedro and Tuesday sunny and great. We were able to explore the sland as the water had run off. Tuesday was also great, a whole different experience. Fished off the dock with Elroy ad ad caught fish he cleaned for lunch-- great. The kitchen was so so as when we were trapped, we had only that choice as there was nothing near by. I thought the food was bland and could use some spice. Aside from the weather, a fun vacation and with the weather interesting.

Room Tip: Ocean is best view
  • Stayed: October 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank remery1513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LasTerrazasTeam, Director of Sales at Las Terrazas Resort, responded to this reviewResponded 2 November 2015

Thank you for taking the time to write your review of our resort. We appreciate the high rating , although it seems that you meant to write that you CAN compliment our staff vs can't. We also appreciate your very constructive comments.

We are certainly aware of the tropical storm that you experienced during your stay and apologize for the inconvenience you suffered. Paving of the back road is underway; however in such torrential downpours the sand portions of the road do indeed flood making golf cart travel impossible in certain areas. I am sure that you were aware of the regular scheduled water taxi service which has been the main method of island travel for many years as well as road taxi service in recent years. We do expect to see the entire 8 mile phase one of road paving to be completed over the next few months. I also want you to know that we do have one van which is licensed for staff transportation only. The local government limits any guest passenger travel to the local taxi authority. I am sure that this may change in time.

We appreciate you comment on our restaurant offerings, which repeatedly receive very positive comments. As a source for you in case of a repeat visit, there are two restaurant options just north of us that provide free boat transportation from our dock as well as two options within walking distance at nearby resorts just south of us. Our Front Desk has all the dining offsite dining options including menus available on request.

We are so happy that you made the best of your vacation even with the incumbent weather and hope to see you back again soon!

Best Regards

Carolyn Stone
Director of Sales

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