The desk staff was helpful, but the reservation was wrong. I traveled with my daughter and her 6 month old and a reservation was made for a suite. We were put in a regular room. When they finally moved us to a suite, there was no crib and we were told that we had to wait until 11 pm for someone to bring one up. There was only one person on staff that night so she couldn't leave the desk. The crib finally arrived, but they left it in the hallway and then called the room to tell us it was there, waking up the baby. :( The crib had a queen size sheet folded over it and a large queen sized blanket, all of which are dangerous for a baby. Thank goodness my daughter was prepared with sheet and blankets. The dryer did not work well and 1/2 a load in the washer took 4 hours in the dryer. Made them aware of this and they said my load as too large and their dryers were fine. The load did not even fill the washer halfway, and split between two dryers didn't help!! By way of apology, my daughter got a great note and 6 cupcakes, which was very nice. But the cupcakes were AWFUL! I felt bad that they spent money on them. :( The Manager would not allow the desk clerk to dry our clothing in the housekeeping dryers either. The carpet was fraying and snagged in the middle, the tub was chipped, the kitchen breakfast bar, had huge chips in the laminate on the side. The room really showed it's age. The in room internet was good, tv in bedroom too.
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- Also Known As:
- Hampton Inn Alpharetta Hotel Alpharetta
- Alpharetta Hampton Inn