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“Drive thru going downhill”
Review of Dunkin' Donuts

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Dunkin' Donuts
Ranked #1 of 1 Bakeries in Apollo Beach
Restaurant details
Reviewed 29 December 2016 via mobile

Been going here pretty much since they opened BUT...the past month, service has been terrible at the drive thru. Insanely long lines, incorrect orders, incorrect charges and out of products (really, no wraps at breakfast?) Staff is always nice and friendly but they need to hire either more or better qualified employees. May have to start going to Circle K for my coffee :(

Thank ReginaGr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 12 reviews

Reviewed 4 October 2016

I like the way your coffee is always the way you want it. Even for a coffee place that does not always happen. I can honestly say, they always get it right. I appreciate that. Thanks

Thank lilhomer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2016 via mobile

Management is always friendly but they need to train their people. Never can get an order right and the lines are ridiculous in the morning because they are so slow

Thank MattPFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2016

Great coffee and fresh donut strawberry jelly, my favorite. Servers are friendly and ready to help. As expected the coffee shop is always clean and fresh. It's a win win for me, good coffee and service. Thanks

Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2015

Ok seriously... Jessica B. (i think that was her name, blond girl) why the hell are you so dour? I asked questions about using my DD app, the perks coupon and paying with the app. The only actual words spoken were "do you want whipped cream?" (I ordered a pumpkin Coolatta). I had to figure out how to use the aforementioned apps features with zero help or words. She then turned to make my drink and I never saw her again. I stood there just waiting at the counter. It wasn't until Toni (awesome lady with a long braid) came to the station and was wiping things down that i got actually treated like a human. We made small talk and laughed about not winning the lottery. Toni then said "I think hour drink is ready over here." And I said "Thanks for telling me. I would have never known!" So Jessica made my drink, set it down on the left side of a door thingy and disappeared. Had Toni not been there I'd be wondering what happened to my drink. Toni saved this review. Hey DD, fire that ungrateful Jessica and hire me. I'd never be unhappy to work with customers and be around coffee and donuts all day!

Thank ShopRenay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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