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All reviewspool spashuttle serviceoverlooking the pool areaping pong tablenice quiet placemicrowave and refrigeratorhot tubbeds were very comfortablecatalina islanddesk clerkone night staynice roomyour luggagegolf cartihghilldock
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4 - 9 of 57 reviews
Reviewed 15 June 2018

You won't be able to stumble home to your hotel after drinking all night at Luah Larry's so prepare to take the shuttle or a cab to the Holiday Inn. At least you will have a nice room, great food at the restaurant, and an isolated resort with a pool. We book here because the other hotels on Catalina Island are not normal hotels. They require a full deposit, you pay fees if you have to cancel, and they have tiny rooms with NO AIR CONDITIONING! You also can't get two queen beds and you won't have a pool for the kids to play in. The chef is awesome, worth the Sunday brunch or dinner at night. Sometimes you can book for one night, which is a huge bonus.

Stayed: June 2018
Thank kathyh303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ocasillas, Front Office Manager at Holiday Inn Resort Catalina Island, responded to this reviewResponded 15 June 2018

Dear Kathy303,

Thank-you for taking the time to write a awesome review of our hotel! We are delighted to hear that you, and your family enjoyed the accommodation with us, for we truly value your feed back. Next time you are in the area, we do hope you will visit us again .

Sincerely,
Mrs. Ophelia de Casillas
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2018

Stayed for 2 nights and there was 4 of us. The room was very nice, clean and comfortable. The four of us never felt overcrowded. Loved that there was a balcony! Check in was super easy and front desk clerk was friendly. I didn't really like the food at the restaurant in the hotel other than the fries. We tried the chicken wings, and calamari and neither one was good. Drinks we good though and the the staff was friendly. The pool is big enough. I appreciated the complimentary shuttle which was convenient. Overall great stay!

  • Stayed: June 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank flgirly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ocasillas, Front Office Manager at Holiday Inn Resort Catalina Island, responded to this reviewResponded 15 June 2018

Dear FLGIRLY,

Thank-you for taking the time to tell us how your stay was at the Holiday Inn on Santa Catalina Island. We are delighted to hear you had a wonderful time on island, and that you enjoyed your accommodations. We apologize for the inconveniences you faced in the restaurant, as that is not up to our normal standards. Thank-you for bringing this to our attention, we will share your feedback with the Seaport Bistro. We do hope to have the opportunity to welcome you back in the future.

Sincerely,
Mrs. Ophelia de Casillas
Front Office Manager



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Reviewed 4 June 2018 via mobile

While Catalina Island is the epitome of quaint, this hotel is in need of a serious makeover! From the unseemly smells on the rear of the third floor lobby to the horribly stained carpet on each floor, this property screams "Groom Service!" Fortunately, the rooms have spare but decent decor, with beds attired with clean washable linens. Just don't look too closely or you'll realize how worn everything is, from the furniture to the faucets.
Surprisingly enough, breakfast at the onsite restaurant made my day. The chorizo and eggs was the best I've had, and the coffee was decent.
In such a beautiful island environment, one can only hope for a similar hotel experience. Not at this property! Take their shuttle and find another place to stay!

Stayed: June 2018, travelled on business
1  Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ocasillas, Front Office Manager at Holiday Inn Resort Catalina Island, responded to this reviewResponded 4 June 2018

Dear Catalina Casualty,

Thank you for taking the time to tell us how your experience was at the Holiday Inn on Santa Catalina Island. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Sincerely,
Mrs. Ophelia de Casillas
Front Office Manager

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Reviewed 31 May 2018 via mobile

This is a great hotel for family. Kids and adult can use the pool/spa and has a ping pong table. Location is perfect for a hike or golf. It is incline if you want a work out; walkable to town. There is a shuttle, drivers/staff are friendly. I love the luggage room especially when room is not ready. I can’t wait to come back in the summer.

Stayed: May 2018, travelled with family
Thank Sugaylange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ocasillas, Front Office Manager at Holiday Inn Resort Catalina Island, responded to this reviewResponded 1 June 2018

Dear Sugaylange,

Thank-you for taking the time to tell us your experience at the Holiday Inn on Santa Catalina Island. We are delighted to hear that you had a great stay with us, we look forward to your next visit.

Sincerely,
Mrs. Ophelia de Casillas
Front Office Manager

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Reviewed 29 May 2018

We stayed out on Catalina Island for two nights and I was happy to see there was a Holiday Inn Resort there. The main city, Avalon, is small (less than 4,000 people) and almost everything is owned by The Catalina Island Company (locals only, no chain restaurants, etc.). But that's the charm of the place and the Holiday is up a hill far enough away, well within walking distance though so it keeps the local charm of Avalon.

There is a hotel shuttle that will pick you up and drop you off at the ferry when you arrive and depart. For other trips to the harbor or town, they will take you to a cab/shuttle pick up point that's close to everything and you can walk from there. The shuttle was very reasonably responsive and if you want to go further than what they go you can hail a cab.

The place was nice, typical of an IHG property. If you're a Rewards Club member and you want to go here, I'd recommend it. The Bistro restaurant has a good dinner menu but it's only open for breakfast on weekends as it's not run by the hotel itself. We ate there both nights and enjoyed the food.

The overall experience was really good. We loved the place so much we wouldn't mind going back soon!

  • Stayed: May 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank matttx33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ocasillas, Front Office Manager at Holiday Inn Resort Catalina Island, responded to this reviewResponded 1 June 2018

Dear Marrrx33,

Thank - you for taking the time to tell us about your experience at Holiday Inn on Santa Catalina Island. Please know that your feedback is extremely valuable to us. We are delighted to hear that you enjoyed your stay on the island. We look forward to serving you again in the near future.

Sincerely,
Mrs. Ophelia de Casillas
Front Office Manager




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