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“Fantastic Hotel with friendly staff”

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Ramada Plaza Anaheim
Ranked #21 of 118 Hotels in Anaheim
Cairns, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic Hotel with friendly staff”
5 of 5 bubbles Reviewed 27 January 2012

We stayed at the Ramada when we flew into LA, wanted somewhere close to Disneyland. The room was fantastic, very modern and clean. Beds were very comfortable. Staff were so friendly, the reception desk phoned our room to ensure everything was ok. The view was nothing fancy, just of the carpark....but who cares, we only wanted a room for the night as we were heading off on our big drive around the west coast. The Ramada offered complimentary hot breakfast which was great - plenty to choose, from waffles, bacon, eggs, cereal etc. Laundry facilities were very clean, there is however, only two washing machines and two dryers but there never seemed to be a wait for one. Close location to Disneyland and Avis car hire (one of the reasons we originaly chose this hotel). We enjoyed this hotel so much we stayed another night on the last leg of our trip.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Pollys5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramada14252, Director of Sales at Ramada Plaza Anaheim, responded to this review, 3 October 2013
Dear Valued Guest:

Thank you for taking the time to share your comments on Trip Advisor regarding your stay with us at the Ramada Plaza Anaheim. We appreciate your comments and use them as a way to improve so that we may provide a service that exceeds guest expectations. We are pleased to hear that your stay was an enjoyable one and we look forward to hosting your next stay in the Anaheim Resort area.
Sincerely,

Management
Ramada Plaza Anaheim
“Best of Ramada Award” – 2013, 2012, 2011, 2010, 2006, 2005, 2003
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,597 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore, Singapore
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 25 January 2012

We stayed in the 2Q 1sofa room for 6 nights and got a good discount for staying more than 5 nights.

Pros
Good value for money. Unlike some of the nearby resorts, there are no hidden charges like parking fees, resort fees etc. Within walking distance to Disneyland. There is a ABC mart and a 7 Eleven across the road. There are many eateries/restaurants catering to different budget nearby. The efficient front desk staff responded promptly to choked toilet problem, ran to the motel next door to get me quarters and got me washing detergent from the laundry room when the vending machine was jammed.

Cons
The only con is the hot breakfast included in the stay. The food served is decent but it’s surprising that they serve the same items every day with no variation at all.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EssieSgp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramada14252, Manager at Ramada Plaza Anaheim, responded to this review, 1 February 2012
Thank you for your review, i am sorry it might have been somewhat spoiled by your experience at the restaurant, i have spoken to the owner about your concern and how we could improve the quality of our service
we hope to see you again soon
J.C. Gil
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 30 December 2011

Stayed for 10 nights in 2 adjoining rooms and overall this is OK.

Room is quite comfortable but our overall experience was spoiled by a problematic toilet, The toilet blocked on 4 occasions and the staff were responsive EXCEPT on the last occasion when we were handed the plunger and advised to fix it ourselves.

Upon complaining to Karen (Manager) she apologised and offered us a room change - a bit late for this. When advised that we would be writing a letter of complaint, Karen didn't seem overly concerned.

Apart from that - breakfast is OK but very limited and we stopped having it after 7 days. It does get crowded and run out towards the latter part.

The walk to Disney was 12 minutes (timed) so is convenient and there are a number of eateries around this hotel.

Overall - it could be rated as value for money but there is a lot of competition and I would probably stay elsewhere if I returned.

Unfortunately, my experience here has ensured Ramada generally is not my preferred hotel chain

Room Tip: 4th floor rooms will give you a view of Disneyland and the fireworks
See more room tips
  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chippie1308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramada14252, Manager at Ramada Plaza Anaheim, responded to this review, 3 January 2012
I would like to offer my most sincere apologies ,we are currently working on the issue you mentioned about the plumbing, to assure that this will not happen again.
Hopefully you will reconsider staying with us in the future; we will be delighted to have you and your family staying with us.

J.C. Gil
Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Vancouver, Canada
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 22 November 2011

Disneyland ~ Best Holiday Ever ~ & knowing that we head back to the Ramada Plaza each night, made it the complete package! Beautiful Hotel, Great Price, Amazing, Friendly Staff ~ there to handle any/all questions, issues, concerns. They stepped to the plate each time & couldn't be more courteous & willing to accommodate anything that we'd like.

Super clean rooms, comfy beds, flat screen tvs, all amenities, pool, hot tub, 24 hr. wash/dry laundry, gym, parking, ice machine, shuttle p/u ~ they mop the parking lot daily! The night concierge even found us batteries when our laptop mouse needed new ones! The Breakfast Buffet is Delightful ~ staff is over the top friendly & helpful. Brought my young son Apple Juice, even when the buffet menu had cranberry & orange juice happening! Plenty of dishes to choose from as 3 of us are vegetarians! Beyond our wildest dreams Holiday ~ from start to finish ~ Thank You Ramada Plaza!

p.s. @ih6181 ~ if all you've got to worry about is a black bra under a white shirt ~ I say ~
being thankful is a far better focus of energy! Extremely odd concern ~ doubt that anyone else cares!

Room Tip: Our room had 2 Queen beds for the 4 of us as well as a sofa bed ~ nice touch!
See more room tips
  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Twinkletoes_Lowis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramada14252, Director of Sales at Ramada Plaza Anaheim, responded to this review, 3 October 2013
Dear Valued Guest:
Thank you for taking the time to share your comments on Trip Advisor regarding your stay with us at the Ramada Plaza Anaheim. We appreciate your comments and use them as a way to improve so that we may provide a service that exceeds guest expectations. We are pleased to hear that your stay was an enjoyable one and we look forward to hosting your next stay in the Anaheim Resort area.
Sincerely,

Management
Ramada Plaza Anaheim
“Best of Ramada Award” – 2013, 2012, 2011, 2010, 2006, 2005, 2003
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco Bay Area
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 November 2011

We stayed here for our Disney vaca. My family and I enjoyed staying here. Clean, comfortable beds, free buffet breakfast. For a family of a four a great savings! Only one thing about the breakfast. There was a hostess that greeted us very nice but, unprofessionally dressed white shirt black bra. Felt like I was eating at hooters but even they are dressed a little better. My 9 yr old daughter asked why would she wear that if you can clearly ser her bra, if my little one knows you would think this young lady would. Overall though, I do recommend this hotel.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ih6181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramada14252, Director of Sales at Ramada Plaza Anaheim, responded to this review, 3 October 2013
Dear Valued Guest:
Thank you for taking the time to share your comments on Trip Advisor regarding your stay with us at the Ramada Plaza Anaheim. We appreciate your comments and use them as a way to improve so that we may provide a service that exceeds guest expectations. We apologize if you felt that the hostess was dressed unprofessionally. We have shared your comments with our restaurant operators. We are pleased to hear that overall your stay was an enjoyable one and we look forward to hosting your next stay in the Anaheim Resort area.
Sincerely,

Management
Ramada Plaza Anaheim
“Best of Ramada Award” – 2013, 2012, 2011, 2010, 2006, 2005, 2003
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Anaheim

Property: Ramada Plaza Anaheim
Address: 515 W Katella Ave, Anaheim, CA 92802-3609
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Anaheim
#29 Family Hotel in Anaheim
Price Range (Based on Average Rates): €€
Hotel Class:3 star — Ramada Plaza Anaheim 3*
Number of rooms: 105
Official Description (provided by the hotel):
Conveniently located in the heart of Anaheim, just a short walking distance from the Disneyland Resort and the Anaheim Convention Center, the "Ramada Plaza Anaheim" is the best kept secret in the Southern California hotel industry. Honored for quality and excellence,the "Ramada Plaza Anaheim" was awarded the "Best of Ramada" for 2013, an honor only given to five Ramada properties throughout California. We pride ourselves on quality and service so let us be your home away from home. Drive on up and park your car in one of the few Anaheim hotels that still offers Complimentary Parking. Dine onsite at the Gandhi Palace or take a short stroll to the Garden Walk where you can shop until you drop, catch a movie, strike out at the bowling alley, work out at 24 Hour Fitness, or grab a bite at the numerous restaurants that include the Cheesecake Factory, California Pizza Kitchen, Bubba Gump Shrimp Co., PF Chang's, and Roy's Hawaiian Fusion Cuisine. Come home and take a dip in our Outdoor Heated Pool, relax in our Steam Sauna or stay in shape in our Guest Exercise Room. For your convenience, all rooms are equipped with free WiFi, a Refrigerator, Coffee Maker, In-Room Safe and Iron & Board. Guest Laundry is conveniently located onsite. Further, hotel boasts of five Meeting Rooms from 324 sq. Ft. To 1944 sq. Ft. Whether you are traveling on business or pleasure, book your stay today at the Ramada Plaza Anaheim so we may welcome you home tomorrow. ... more   less 
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Also Known As:
Ramada Plaza Anaheim Hotel Anaheim
Ramada Anaheim
Anaheim Ramada

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