as locals, the hotel is a bonus for guests. the restaurant is a quiet destination far from the "tourist" set. the menu and attention to details of presentation and food quality is excellent. we highly recommend it. More
as locals, the hotel is a bonus for guests. the restaurant is a quiet destination far from the "tourist" set. the menu and attention to details of presentation and food quality is excellent. we highly recommend it. MoreShow less
thank you for his great review and perfect score.
We are delighted to know that you appreciate and enjoy all the dishes Andre and his team are presenting. Our Executive Chef and the entire Grill Room team are very skilled and your comments are great compliments to their passion for food and beverage. They will enjoy reading your feedback and it will without a doubt boost their pride.
Until next time,
We have a wonderful albeit one night stay at what is quickly becoming our second home in Georgetown. It gives you such a feeling is staying in an elegant townhouse with a warm firm, amazing whiskey library bar and beautiful and comfortable rooms.
It was a pleasure welcoming you back to Georgetown and our Rosewood Washington DC. I am delighted to know that you feel the hotel becoming your second home in the Nation's Capital. I know that our teams are dedicated to making a difference and we are very proud of them.
We are looking forward to welcoming you back many more times.
Most sincerely, Pascal
the desk staff and the way they tried to please all of us on every level. great in room mini bar and plenty of water etc. small hotel that is pretty quiet with an intimate bar that is popular with the locals. the maid service was excellent.
NOT SO NICE
the room was the downfall for this property and the reason it got three stars:
no openable windows in a building this small is not right. the AC did not work and even though it was a beautiful 50 degrees outside we were hot...ugh. it also lacked charm and comfortable creature comforts - could have used an area rug or two and filled with dull dark brown furniture. the bathroom was laid out in an odd way and the shower water temp kept changing - annoying.
it would be so easy to change these things and make it great.
didn't help that the channel is empty so the views are not great. undergoing a massive overhaul - wish someone had told us.
do not look for the amazing rosewood here that you have seen in London or Mexico.
Dear Andree from Rancho Mirage, thank you for having stayed with us this past December and for posting this review on TripAdvisor.
We are proud to know that our associates, especially our housekeeping team made a difference during your stay. It is wonderful that you felt their passion for exemplary service and delivering the well-known Rosewood Sense of Hospitality, similar to what you experienced in London and Mexico. I know that your comments will boost their pride make them proud and we will make sure to share them with all the teams.
I am sorry to know that there have been points that you did not enjoy throughout your stay. We continuously strive to enhance our product and I appreciate your constructive feedback which will help us to continuously strive for improvement.
I sincerely hope that we will have the opportunity of welcoming you back for us to fully restore your faith in Rosewood Washington D.C.
Warmest Regards, Pascal Forotti
Our stay at the hotel was a Christmas present.
We were treated super well. The restaurant, the bar and our room
Were simply fantastic! We enjoyed every single drinks and the service at the restaurant was excellent.
Happy New Year, it was a pleasure having you with us at Rosewood Washington DC over the Holidays. We are delighted to read that you enjoyed that great and thoughtful Christmas present you received and are looking forward to welcoming you back very soon, more cocktails to discover, more dishes to taste. Our teams are ready for you.
Excellent Experience. The hotel is a gem. The entire staff is gracious & welcoming from the valet to the front desk to the bar/restaurant, and the customer service is what really separates this hotel from others in the neighborhood. Would highly recommend to anyone looking to stay in Georgetown. A 5-star experience.
Dear haircutot in Pittsburgh, thank you very much for taking the time and writing this great review.
I know that our teams will be excited to read that you had “excellent experience” and that they made this a 5-star stay. We are very proud of our associates and their dedication to our guests and making a difference. We are looking forward to your next stay with us.
Happy New Year,
I was treated like a VIP from the moment I checked in. The staff are great and thank you for the special attention on my birthday with the champagne, ballons and cake. It is a great location for shopping and eating in Georgetown. I shall return . Best wishes for 2018.
Dear John from London,
Thank you for having spent your birthday with us and I am happy to read that you enjoyed the special attention that our team set-up in your room. Our location is unique in Georgetown and ideal for leisure and business. Next time you will have to try out our heated in-outdoor rooftop pool. Amazing views of this beautiful city.
Happy New Year and we are looking forward seeing you back in 2018.